Director, Digital Reference Standards Products – Partnerships

This is a fully remote position, open to applicants in California, +11 more states.

📋 Description

• Take ownership of the strategy, development, delivery, and adoption of Digital Reference Standards products, including USP-ID.

• Define the product vision, strategy, roadmap, target use cases, value proposition, success metrics, and investment recommendations.

• Transform customer insights, validation outcomes, scientific constraints, and regulatory requirements into specifications, acceptance criteria, development priorities, and evidence plans.

• Oversee software development and integration roadmaps, manage backlog prioritization, release planning, user acceptance testing, defect resolution, documentation, knowledge transfer, and business continuity strategies.

• Act as the primary product management liaison for external developers, integration partners, distributors, and technical collaborators.

• Set up operational cadences, shared deliverables, decision-making rights, and escalation procedures with partners.

• Collaborate with Science and Quality on validation readiness, controlled documentation, traceability, risk assessment, remediation strategies, and product claims.

• Drive customer discovery, lighthouse collaborations, demonstrations, trials, onboarding, support escalation, and post-trial insights.

• Manage pricing, packaging, channel strategies, forecasts, budgets, contracts, licensing agreements, and partner economics.

• Facilitate governance through executive updates, KPI and risk assessments, decision documentation, and product and partner knowledge repositories.

• Contribute product insights to the Digital Standards strategy and scientific framework.

• Provide functional leadership across scientific, quality, technology, marketing, commercial, and external partner contributors.

• Supervise the Program Manager for Digital Standards.

⛳️ Requirements

• A Bachelor's degree in analytical chemistry, chemistry, chemical engineering, pharmaceutical sciences, cheminformatics, scientific computing, or a related field.

• A minimum of ten years of relevant professional experience, including significant responsibility for scientific software, digital laboratory products, analytical technologies, or regulated life science product development or customer acquisition.

• Proven experience in identifying and articulating customer needs and product-market alignment within a scientific software context.

• Experience in translating customer needs into software specifications, acceptance criteria, and roadmap decisions.

• Demonstrated experience in managing external software development, technology, distribution, or commercialization partners.

• Ability to coordinate effectively across scientific, quality, legal, commercial, and executive stakeholders in a matrixed organization.

• Working knowledge of analytical laboratory workflows and performance concepts such as accuracy, precision, reproducibility, robustness, traceability, and fitness for purpose.

• Capability to communicate technical risks, evidence gaps, and strategic decisions to non-specialists.

• Proven judgment in identifying, documenting, and escalating product, supplier, quality, architectural, and commercial risks.

• Remote employees must reside in MD, VA, DC, PA, WV, CA, MI, IL, KS, FL, NC, or MN.

• Desired: A Master’s degree, PhD, PharmD, or MBA.

• Desired: Hands-on experience with NMR or qNMR, or familiarity with quantum mechanical spectral analysis, chemometrics, spectral informatics, or scientific model libraries.

• Desired: At least four years of product management or product owner experience.

• Desired: Experience in developing or commercializing software for pharmaceutical R&D, analytical development, process chemistry, manufacturing, or quality control.

• Desired: Familiarity with software used in GxP or other regulated environments, including electronic records, audit trails, user permissions, validation documentation, change control, or 21 CFR Part 11.

• Desired: Experience in operationalizing licensing, distribution, co-development, intellectual property, or strategic partnership agreements.

• Desired: Experience in a standard-setting organization, regulatory agency, pharmaceutical company, scientific software company, analytical instrument company, or laboratory informatics business.

🏝️ Benefits

• Company paid time off.

• Comprehensive healthcare options.

• Retirement savings.

• Target annual bonus (percentage varies based on level of role).