Director, Core Admin, Claims – Medicare

This is a fully remote position, open to applicants in Kentucky, +3 more states.

📋 Description

• Lead the strategy and execution of quality engineering across a specified portfolio, domain, or segment.

• Mentor and develop quality engineering managers, leads, engineers, and SDETs.

• Drive organizational design, talent development, and team performance enhancement.

• Set portfolio quality objectives, KPIs, and governance structures.

• Integrate built-in quality throughout the planning, design, development, testing, and deployment phases.

• Supervise functional, integration, end-to-end, regression, and release validation testing processes.

• Manage portfolio-level quality risk, including defect trends, release issues, environment challenges, and inter-team dependencies.

• Promote automation-first methodologies and incorporate quality signals, validation, and gates into CI/CD pipelines.

• Lead the integration of AI-enabled quality engineering capabilities.

• Advocate for the modernization of quality frameworks, tools, and testing strategies for APIs, distributed systems, and cloud-native platforms.

• Oversee performance, resilience, operational readiness, and security validation efforts.

• Employ metrics and production insights to foster continuous improvement, maturity, and investment priorities.

• Collaborate with segment and enterprise stakeholders to ensure alignment of execution with overarching quality engineering strategies and standards.

• Guarantee responsible AI adoption and adherence to security, privacy, regulatory, and operational standards.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Over 10 years of experience in software engineering, quality engineering, testing, or related technical fields.

• More than 5 years of leadership experience managing quality engineering, test automation, or software delivery teams within large enterprise settings.

• Proven experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.

• Demonstrated expertise in driving quality engineering modernization, including automation, tooling, process improvements, and metrics-driven execution.

• Strong knowledge of Agile, DevOps, and CI/CD methodologies.

• Experience with various testing methodologies, including API, UI, integration, regression, and end-to-end testing.

• Familiarity with distributed systems and contemporary application architectures.

• Excellent communication and stakeholder management abilities.

• Experience working in matrixed organizations and managing geographically dispersed teams.

• Proven track record of leading AI capability adoption within Quality Engineering processes.

• Experience utilizing AI to enhance test planning, design, automation, and overall QE effectiveness.

• Familiarity with AI-enabled solutions for test case generation and optimization, test automation acceleration and maintenance, change impact assessment and risk analysis, requirements traceability and coverage verification, and release readiness and quality risk assessment.

• Experience in establishing governance, metrics, and best practices for the responsible and effective integration of AI within Quality Engineering teams.

🏝️ Benefits

• Bonus incentive plan based on individual and/or company performance.

• Comprehensive medical benefits.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability coverage.

• Long-term disability coverage.

• Life insurance.

• Personal wellness support initiatives.

• Smart healthcare decision support for employees and their families.

• Remote work options available.

• Occasional travel to Humana offices for training or meetings.