Director, Business Banking Relationship Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Acquire, retain, and grow banking relationships with both business and consumer clients.

• Maintain comprehensive knowledge of products, services, competitors, and their offerings.

• Develop, advise, manage, and preserve client relationships.

• Cultivate new commercial client relationships through proactive business development.

• Foster internal relationships to deliver holistic financial solutions across all banking sectors.

• Provide clients with guidance on financial solutions and strategic initiatives.

• Stay informed about trends in the banking industry and specific sectors.

• Address customer service concerns by conducting research, taking ownership, and following up until resolution.

• Engage in community relationships and activities to support business development efforts.

• Coach and mentor fellow team members.

⛳️ Requirements

• Bachelor's Degree or equivalent professional experience in Business, Finance, Economics, or a related field (required).

• Over 12 years of experience in a Business Banking Relationship Manager position and/or related business lending experience (required).

• Actively participate in community relationships and initiatives for business development.

• Thorough understanding of bank services, credit, and deposit products.

• Proficient in interpreting financial statements and conducting cash flow analysis.

• Exceptional analytical, consulting, and negotiation abilities.

• Skillful in identifying cross-selling and revenue-enhancing opportunities.

• Capable of managing an existing portfolio effectively.

• Strong communication, presentation, and reasoning skills.

• Familiarity with relevant state and federal banking compliance regulations and other operational policies.

• Proven ability to coach and mentor fellow team members.

• Established work history or equivalent experience demonstrated through a blend of work experience, training, military service, or education.

• Proficient in Microsoft Office applications.

🏝️ Benefits

• Fair and competitive compensation package.

• Benefits tailored to support employees, their families, and overall well-being.