Director, Account Management – Partnership Build, Optimization

This is a fully remote position, open to applicants in United States, +5 more locations.

📋 Description

• Contribute to RFIs/RFPs by providing partnership content and participating in partnership-level bid defenses.

• Collaborate with internal and external partnership leaders to assess needs and create tailored infrastructure.

• Formulate detailed plans for partnership development and optimization.

• Outline workstreams, milestones, dependencies, deliverables, timelines, and success criteria.

• Establish governance frameworks, stakeholder engagement strategies, communication plans, and operational processes.

• Assess partnership performance and pinpoint areas for optimization and efficiency gains.

• Lead the execution of partnership development and optimization plans from start to finish.

• Track milestones, identify potential risks and issues, and devise mitigation strategies.

• Ensure that deliverables are completed, documented, and smoothly transitioned into regular operations.

• Act as the main point of contact for partnership development and optimization initiatives.

• Cultivate relationships with sponsors, internal cross-functional stakeholders, and partnership leaders.

• Facilitate decision-making processes, issue resolution, and escalation management.

• Provide status updates, executive-level reports, and progress communications.

• Design and conduct Partnership Build Kick-Off Meetings.

• Oversee logistics for builds, participant engagement, scheduling, communication, documentation, and action tracking.

• Deliver and implement customized, sustainable partnership frameworks.

• Maintain partnership infrastructure and follow up post-transition.

• Design partnership health assessments, analyze findings, and offer action-plan recommendations.

• Utilize partnership methodologies, tools, templates, and best practices.

• Document lessons learned and contribute to ongoing improvement and scalable partnership management capabilities.

⛳️ Requirements

• Bachelor's degree.

• At least 5 years of experience leading complex cross-functional initiatives, partnership implementations, program delivery, or operational transformation projects.

• Minimum of 5 years of direct operational experience involving client interactions in a portfolio/partnership leadership context.

• Proven capability to manage multiple priorities, stakeholders, and deadlines concurrently.

• Strong skills in project planning, organization, and execution.

• Excellent communication, facilitation, presentation, and stakeholder management skills.

• Experience in driving initiatives through influence rather than exercising direct authority.

• Demonstrated ability to identify risks, resolve problems, and achieve results in fast-paced environments.

• Legal authorization to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs, including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life insurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.