Director, Account Management

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Lead a team of program managers or oversee a significant account

• Enhance client retention, ensure quality service delivery, maximize client and BCD Travel profitability, optimize preferred vendor relationships, and implement technology solutions

• Supervise and guide the team, providing performance and activity updates to stakeholders

• Build and nurture multi-level, strategic relationships with clients

• Assist in the formulation of client and departmental budgets

• Drive the development of strategic business plans for clients

• Identify opportunities for regional or global client service expansion

• Negotiate client contract terms in accordance with company approval protocols and commercial policies

⛳️ Requirements

• Previous management experience within the business travel sector

• Background as an account manager in a corporate setting

• Exceptional written, verbal, and presentation abilities

• Proficiency in business software applications

• Willingness and capability to travel frequently and extensively

🏝️ Benefits

• Flexible work hours and options for remote or work-from-home arrangements

• Opportunities for skill enhancement and career advancement

• Generous vacation time

• Comprehensive compensation package that includes tools for mental, physical, and financial wellbeing

• Perks and discounts exclusive to travel industry professionals

• An inclusive workplace that celebrates diversity

• Reasonable accommodations in the workplace as needed