Director, Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a team of program managers or manage a significant account

• Assist in meeting objectives related to client retention, high-quality service delivery, profitability for both clients and BCD Travel, optimization of preferred vendors, and implementation of technology

• Provide guidance and direction to the team

• Share updates on performance and activities with stakeholders

• Build strategic client relationships at multiple levels

• Aid in the creation of budgets for clients and the department

• Lead the Account Management team in crafting strategic business plans for clients

• Identify opportunities to enhance client service relationships through regional or global growth

• Negotiate terms of client contracts in line with company approval processes and commercial policies

⛳️ Requirements

• Previous management experience in the business travel sector

• Experience as an account manager in a corporate setting

• Exceptional written, verbal, and presentation skills

• Proficiency in business software applications

• Willingness and ability to travel regularly

• Must be available to work Eastern or Central time zones

🏝️ Benefits

• Flexible working hours with options for remote work

• Opportunities for skill enhancement and career advancement

• Generous vacation policy

• Comprehensive compensation package that includes tools for mental, physical, and financial well-being

• Travel industry perks and discounts

• A diverse and inclusive work environment

• Involvement in charitable initiatives across global communities

• Reasonable accommodations as needed