Director, Account Executive

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Lead sales initiatives, maintain payment volume, and drive revenue growth, client retention, and positive NPS scores across community banks and credit unions.

• Act as a strategic client leader and trusted advisor to C-suite executives and senior management.

• Develop long-term payment strategies for clients and deliver measurable commercial results for Visa.

• Clearly communicate Visa's value proposition and oversee consultant and contract negotiations.

• Formulate strategy, manage pipeline, and set the agenda for banks and credit unions within the specified market.

• Recognize strategic opportunities through client interactions and comprehend customer business requirements.

• Serve as Visa's representative to clients and partners while promoting thought leadership within the industry.

• Collaborate with industry associations to enhance Visa's engagement and visibility.

• Analyze market conditions and competitive landscapes to craft strategies that position Visa as a market leader.

• Achieve ambitious quotas and execute annual goals and plans.

• Discover strategic innovation and development opportunities.

• Manage territory and pipeline utilizing CRM and AI-enabled tools.

• Influence clients' perspectives on the future of electronic payments.

• Suggest, develop, and execute innovative approaches aligned with both client and Visa objectives.

• Represent Visa at industry events and trade shows.

• Organize and lead external speaking engagements.

• Travel 5–10% of the time.

⛳️ Requirements

• 10 or more years of professional experience with a Bachelor’s Degree, or at least 8 years with an Advanced Degree, or a minimum of 3 years with a PhD.

• Preferred: 12 or more years of experience with a Bachelor’s Degree, 8–10 years with an Advanced Degree, or 6+ years with a PhD.

• Willingness to travel for client meetings, industry conferences, and internal gatherings.

• Knowledge of payment networks.

• Experience as a solution sales leader with a track record of delivering results.

• Ability to recognize partnership opportunities and create innovative financial partnership structures.

• Proven success in contract negotiations and swiftly closing deals.

• Strong communication skills for customer-facing interactions.

• Experience in managing relationships and nurturing trusted partnerships with clients and stakeholders.

• Capacity to communicate complex business concepts to diverse audiences.

• Exceptional communication and group presentation abilities.

• Professional demeanor and comfort presenting to C-suite executives.

• Demonstrated thought leadership with the capability to challenge conventional practices.

• Proven experience in developing and maintaining client account plans.

• Proficiency in CRM systems/tools, including AI-enhanced tools.

• Familiarity with using GenAI for productivity, insights, and deal preparation.

• Background in the payments ecosystem with relationships at the executive level in banking and credit unions.

• Strong problem-solving abilities, adaptability to learning, collaboration, self-motivation, and comfort navigating ambiguity.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• FSA/HSA options.

• Life insurance coverage.

• Paid Time Off.

• Wellness Program.

• Remote work arrangement available.

• Potential for Visa office attendance with prior notice.

• Travel opportunities for client meetings, industry conferences, and internal events.