Direct Sales Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage incoming customer inquiries through both phone and email channels.

• Design customized, high-quality travel itineraries tailored to the unique preferences of each client.

• Transform inquiries into confirmed bookings while consistently meeting monthly sales objectives.

• Actively follow up on quotes to enhance conversion rates.

• Suggest improvements that elevate the overall holiday experience for clients.

• Keep accurate and comprehensive records of all bookings.

• Adhere to company sales protocols and quality standards.

• Participate in ongoing training and coaching sessions to enhance skills.

⛳️ Requirements

• Prior experience in UK travel sales, specifically in telephone-based customer interactions (essential).

• Familiarity with an Airline Reservations System like Galileo, Sabre, Amadeus, or Worldspan, with a preference for Galileo.

• Experience in managing incoming leads via email.

• Previous use of the Dolphin system.

• Essential prior experience working from home.

• Demonstrated success in achieving sales targets.

• Expertise in crafting tailor-made itineraries.

• Strong understanding of travel within the USA, including cruising and villa options.

• Knowledge of scheduled airline operations.

• Ability to distill complex itineraries into clear and confident recommendations.

• Strong communication skills and capability in guiding customer decisions.

• Excellent organizational, multitasking, and problem-solving skills.

• Proficient IT and keyboard skills.

• Willingness to work flexible shifts, including evenings and weekends.

🏝️ Benefits

• Basic salary of £26,228 plus commission, leading to an OTE of £35,000 – £40,000.

• Fully remote position with all necessary equipment supplied.

• Comprehensive remote support and training available.

• 28 days of paid holiday (including bank holidays), increasing to 33 days with long service.

• Five paid “Me” days each year.

• An additional paid day off for your birthday.

• Access to financial, medical, and mental wellbeing programs.