Diligence Program Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of the lending partner change management program from start to finish.

• Compile releases and inform partners about updates to policies, procedures, and models.

• Oversee the maintenance of document libraries and manage partner-facing access controls.

• Address due diligence questionnaires and information requests from lending partners.

• Collaborate with Compliance, Legal, and Model Risk Management to gather and validate responses.

• Execute ongoing corrective action reporting cycles, including data validation and distribution tailored to partners.

• Ensure report delivery is confirmed with the publishing teams.

• Transition manual diligence and change management workflows to supported tools in collaboration with Product.

• Document processes to facilitate execution by multiple team members.

• Identify gaps in policy ownership and documentation approval and escalate these issues to Compliance and Lending Partnerships.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience required.

• Minimum of 5 years in financial services compliance, risk, audit, or third-party due diligence.

• At least 2 years of experience handling due diligence questionnaires, regulatory examinations, or audit requests from banks, credit unions, or other regulated entities.

• Proven experience managing an operational or reporting process end-to-end, including thorough documentation.

• Experience with administering a document management system, virtual data room, or other controlled-access content repositories.

• Familiarity with consumer lending products and associated governing policies, such as personal loans, auto loans, and home equity.

• Understanding of model risk management practices and the sharing of model documentation with third parties.

• Knowledge of third-party risk management expectations within banks and credit unions.

• Proficient in utilizing generative AI tools to draft, verify, and manage extensive written documentation.

• Ability to develop process automation using spreadsheet or workflow tools.

• Capable of influencing compliance, legal, product, and commercial teams without direct authority.

🏝️ Benefits

• Competitive compensation package, including base salary, bonus opportunities, and quarterly vesting annual equity grants.

• Retirement benefits that include a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 per year.

• Employee Stock Purchase Plan (ESPP) providing discounted stock purchase options for eligible employees (US only).

• Extensive medical, dental, vision, and wellness coverage/resources.

• Supplemental health coverage available for employees in Canada.

• Contributions to Health Savings Accounts for eligible US plans.

• Life insurance and disability coverage included.

• Paid time off, sick leave, and company holidays provided.

• Paid family and parental leave available.

• Family-focused benefits for fertility, parenthood, and caregiving.

• Employee Assistance Program offering mental health support and life-centered resources.

• Financial planning tools and a financial concierge service for US employees.

• Annual wellness allowance to encourage health and well-being.

• Annual productivity allowance for relevant work tools and resources.

• Opportunities for team events, all-company updates, and participation in employee resource groups.

• Catered lunches and stocked micro-kitchens at offices located in the Bay Area, Austin, Columbus, and New York City.