Digital Solution Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Achieve monthly, quarterly, and annual sales goals while ensuring timely collection of accounts receivable.

• Deliver comprehensive training, education, onboarding, and marketing support for Ormco’s Spark Aligners digital portfolio.

• Address and resolve customer inquiries promptly.

• Transition key brand business to Ormco’s digital product offerings.

• Implement company sales training policies and best practices.

• Share innovative product ideas and extensions with the Marketing team.

• Develop and apply sales and educational strategies to enhance customer usage and knowledge in the territory.

• Adhere to corporate policies and comply with organizational and regulatory standards.

• Create and utilize territory management tools, including account coverage, financial oversight, block plans, and budget adherence.

• Analyze and report on customer complaints, recommending corrective measures as needed.

• Gather and relay competitive intelligence to Marketing Management.

• Compile weekly call reports, expense reports, periodic general reports, and other designated documentation.

• Showcase products utilizing selling aids and clinically validated techniques.

• Provide estimated customer delivery timelines based on production and logistics schedules.

• Generate business transaction reports and manage expense accounts effectively.

• Maintain all reporting obligations in line with established guidelines.

• Collaborate with Finance, Marketing, Customer Service, Operations, and delivery partners to facilitate supply chain management.

⛳️ Requirements

• Outstanding verbal and written communication abilities in English.

• Over 5 years of experience in the orthodontic industry, specifically in sales or training roles.

• A graduate degree in dentistry, medicine, science, or engineering, ideally holding an MBA.

• Strong organizational capabilities and proven time management skills.

• Ability to work autonomously and think creatively.

• Excellent verbal and written communication skills.

• Proven track record of building and maintaining professional relationships with customers.

• Capacity to educate and support customers through the learning process.

• Focused on achieving results.

• High adaptability and competence in managing both internal and external stakeholders.

🏝️ Benefits

• Full-time employment.