Digital Site Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist in the development of ecommerce workflows and enhancements as system and platform functionalities progress.

• Aid in the optimization of product attributes and taxonomy to enhance customer navigation, conversion rates, and merchandising versatility.

• Collaborate with ecommerce and creative teams to ensure that digital content is accurate, timely, and aligned with seasonal storytelling and customer experience objectives.

• Facilitate the adoption of new platform capabilities and tools that enhance ecommerce execution and customer engagement.

• Extract and prepare sanctioned product data from PLM systems (Backbone) for ecommerce site implementation.

• Utilize ecommerce systems and tools, including Excel and product management platforms, to clean, organize, and transform product data.

• Assist in product onboarding, product readiness, onsite categorization, customer-facing attributes, and digital merchandising execution.

• Review and verify product information for accuracy, completeness, and alignment with merchandising and customer experience objectives.

• Implement and maintain product attribution and tagging for navigation, filtering, search relevance, and onsite navigation.

• Support the creation of product descriptions, customer-facing content, onsite copy updates, product launches, collection updates, site content modifications, and promotional initiatives.

• Ensure the accuracy of product listings, pricing, promotional messaging, and product availability.

• Conduct QA validation across product pages, navigation, search results, and promotional experiences.

• Compile and organize product and site data using Excel.

• Address reporting requirements and identify opportunities to enhance data accuracy, operational efficiency, and ecommerce execution processes.

⛳️ Requirements

• 1–3 years of experience in eCommerce, digital merchandising, or a related field.

• Strong data management capabilities, including familiarity with systems, product platforms, and Excel; proficiency in data manipulation and formulas such as VLOOKUP/INDEX MATCH is essential.

• Experience with PLM/PIM systems (Backbone or similar preferred).

• Excellent attention to detail and organizational abilities.

• Experience in supporting digital content, copy updates, and ecommerce merchandising execution.

• Understanding of ecommerce taxonomy, product attribution, site merchandising, and best practices for customer navigation.

• Capability to manage multiple tasks in a fast-paced environment.

• Strong communication and cross-functional collaboration skills.

• Familiarity with eCommerce platforms like SFCC (Salesforce Commerce Cloud) and Shopify is advantageous.

• Comfort with adapting to evolving systems, tools, and ecommerce processes.

• Detail-oriented and execution-focused mindset.

• Interest in eCommerce, digital experience, and product storytelling.

• Ability to balance operational accuracy with brand presentation, merchandising priorities, and customer experience needs.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and growth.

• Flexible work hours and remote work options.

• Employee discounts on products and services.