Digital Marketing, Analytics Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of clients utilizing Digital Marketing Services, including SEO, PPC, and Social Advertising.

• Act as the main point of contact for designated clients, managing their daily experience.

• Organize project timelines, deliverables, roles, and subsequent actions among clients, internal teams, and external partners.

• Facilitate client meetings to set objectives, document follow-up actions, and ensure proper execution.

• Track client goals, enrollment cycles, campaigns, and organizational priorities.

• Recognize project risks, client issues, and delivery obstacles, escalating as needed.

• Foster client relationships to enhance satisfaction and retention.

• Analyze campaign performance and collaborate with specialists, partners, and vendors to optimize results.

• Convert campaign data and recommendations into actionable next steps for clients.

• Assist in the delivery of Insights and Optimization subscription services.

• Aid in client onboarding, analytics preparation, data organization, reporting, and service delivery.

• Utilize GA4, heatmapping, user behavior, and digital marketing performance metrics to spot trends and optimization prospects.

• Prepare data, reports, dashboards, and materials for consultations, educational sessions, and recommendations.

• Support training sessions, consultations, office hours, and recurring client interactions.

• Help with analytics audits, data quality assessments, and troubleshooting issues.

• Maintain documentation, processes, educational resources, and best practices.

• Keep project documentation, client records, timelines, and internal communications organized.

• Collaborate with DMS, Professional Services teams, external partners, and internal stakeholders.

• Enhance workflows, tools, processes, and the overall client experience.

• Provide support across digital marketing and analytics as business needs evolve.

⛳️ Requirements

• 3–5 years of professional experience in digital marketing, client services, account management, project coordination, analytics, or a related field.

• Proven experience managing multiple client relationships, projects, or accounts concurrently.

• Comprehensive understanding of SEO, paid search, and social advertising.

• Familiarity with Google Analytics 4 (GA4).

• Knowledge of Google Ads, Meta advertising platforms, and other widely-used digital marketing tools.

• Experience with heatmapping or user behavior tools such as Crazy Egg, Hotjar, or similar technologies is preferred.

• Ability to interpret marketing and website performance data, conveying insights, recommendations, and next steps to clients.

• Strong project management, organizational, prioritization, and follow-through skills.

• Excellent written and verbal communication skills, enabling effective client interactions.

• Strong analytical and problem-solving capabilities.

• Demonstrated capacity to collaborate with both internal teams and external partners or vendors.

• Comfortable with adopting AI, automation, and emerging technologies.

• Must possess permanent residency in the United States; ongoing U.S. residency is required to secure and maintain employment.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for professional development.

• Collaborative culture focused on partnership and purpose.

• Fully remote work arrangement.

• Equal employment opportunity and reasonable accommodations for individuals with disabilities or special needs.