Digital Marketing, AI & Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop, modify, schedule, and share content on social media platforms including Facebook, Instagram, TikTok, and YouTube.

• Transform raw footage from GoPro, smartphones, and guides into captivating content.

• Edit short videos for platforms like Reels, TikTok, and YouTube Shorts.

• Provide assistance with long-form YouTube videos.

• Manage and utilize a social media content calendar effectively.

• Repurpose existing visual content for various platforms.

• Track comments, messages, engagement, and overall social media performance.

• Update and maintain the Rotorua Combos website and digital channels.

• Ensure product details, pricing, images, links, and website content remain up-to-date.

• Oversee Rotorua Combos' social media channels and promote Rotorua experiences and combination offerings.

• Assist with basic SEO tasks and identify any outdated or incorrect content.

• Monitor and reply to assigned business emails and help with customer and agent inquiries.

• Handle basic invoicing and related administration tasks.

• Input and maintain accurate business, booking, and customer data.

• Update the Master Report and other internal reporting systems.

• Keep digital records and files organized.

• Assist in managing online reviews and responding to customers.

• Design and format email newsletters and promotional communications.

• Plan email marketing activities, segment databases, maintain email lists, and analyze newsletter performance.

• Utilize AI tools for content creation, repurposing, newsletters, blogs, website content, reporting, data entry, and workflow automation.

• Identify repetitive processes for streamlining or automation.

• Explore AI tools, document effective workflows, and integrate existing systems to minimize duplicate efforts.

• Document clear systems and processes to alleviate repetitive tasks for the New Zealand-based team.

⛳️ Requirements

• Proven experience managing business social media accounts.

• Strong knowledge of Facebook, Instagram, TikTok, and YouTube.

• Proficient in short-form video editing.

• Experience with websites or CMS platforms like WordPress.

• Excellent written English skills.

• Keen attention to detail.

• Strong organizational and data-entry capabilities.

• Confidence in using spreadsheets and web-based business systems.

• Experience with AI tools such as ChatGPT or similar platforms.

• Ability to work autonomously and handle multiple priorities.

• Willingness to learn new software and digital systems.

• Cultural sensitivity when representing a Māori-owned New Zealand business.

• Interest in tourism, travel, and adventure experiences.

• Experience in New Zealand or international tourism, adventure tourism, WordPress, Canva, video editing software, Xero, email marketing tools, Google Workspace, online booking systems, tourism distribution or OTA platforms, basic SEO, AI automation or workflow tools, social media scheduling platforms, or spreadsheet-based reporting is advantageous.

🏝️ Benefits

• Flexible remote work environment.

• Operate within the New Zealand timezone.

• 6-month contract with potential for extension based on performance.