Digital Implementation Specialist – Contract

This is a fully remote position, open to applicants in New York.

📋 Description

• Configure, implement, and enhance Qualtrics Digital Experience (DX) solutions.

• Deploy and manage website intercepts, digital feedback initiatives, and customer experience programs.

• Transform business requirements into scalable solutions using Qualtrics.

• Conduct QA testing and resolve implementation challenges.

• Ensure the reliability of the platform.

• Collaborate with consultants, developers, and client stakeholders.

• Oversee multiple implementation projects and manage timelines effectively.

• Keep implementation documentation and best practices up to date.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience.

• 3–5 years of practical experience in Qualtrics implementation.

• Strong grasp of Customer Experience (CX) and Voice of Customer (VoC) programs.

• Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.

• Proficient in HTML, CSS, and JavaScript.

• Strong skills in project management and problem-solving.

• Excellent communication and stakeholder management skills.

• Experience in a consulting, agency, or enterprise setting is preferred.

• Availability for full-time work during EST hours.

• The contract is expected to last for 4 months.

🏝️ Benefits

• Competitive salary.

• Flexible working hours.

• Opportunity for professional growth and development.

• Collaborative work environment.