Digital Commerce Operations and Data Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate account performance and generate monthly reports on essential KPIs, accompanied by recommendations that address sell-through, forecasting, financial impacts, competitive analysis, promotional performance, and market trends.

• Work collaboratively with leadership to formulate, convey, and execute the U.S. strategic vision, objectives, and plans that align with EBITDA and sales targets.

• Provide strategic, analytical e-commerce insights from various data sources and identify opportunities for 18-month and 3- to 5-year e-commerce initiatives.

• Oversee e-commerce business performance scorecards and deliver actionable insights along with ad hoc analyses for business stakeholders.

• Set e-commerce KPIs for monthly reporting and keep track of competitive activities.

• Examine vendor portal and third-party technology data for effective planning, forecasting, budgeting, financial implications, and trend analysis.

• Collaborate with cross-functional teams regarding WD-40 item configurations, changes, UPC revisions, and product specifications.

• Offer data-driven insights and recommendations to both Amazon and pure-play Sales Teams.

• Report on forecast accuracy, in-stock issues, chargeback violations, and order accuracy while suggesting corrective measures.

• Partner with Marketing and Sales to estimate projected new-item volumes and prioritize those items accordingly.

• Monitor new launches from inbound purchase orders through site activation, track sales performance, and suggest forecast adjustments.

⛳️ Requirements

• A Bachelor's degree in business, emphasizing data analytics, marketing, Computer Science, or a related field is required.

• 5-7 years of proven experience in sales and marketing analytics within CPG or on the agency side related to e-Retail/CPG.

• Experience with Amazon is highly desirable.

• Over 3 years of experience providing strategic thought leadership in e-commerce and translating data concepts for business stakeholders.

• Proven ability to work effectively with cross-functional teams such as marketing and sales.

• Strong analytical and data interpretation skills, with substantial experience.

• Familiarity with syndicated point-of-sale and internal account-specific consumption data.

🏝️ Benefits

• A learning-based culture that fosters employee growth and development.

• Profit-sharing opportunities.

• Annual cash incentive rewards.

• Tuition reimbursement support.

• 401K matching program.

• Short-day Fridays.

• Vacation time.

• Paid holidays.

• An additional paid week off between Christmas and New Year.

• Health, wellness, and financial programs.

• Fully remote work from a home office.