Digital Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Serve as the primary contact for clients from the onboarding stage through to the execution of campaigns.

• Establish trust-based relationships with clients and consistently provide value.

• Address client inquiries, resolve issues, and enhance satisfaction and retention.

• Identify opportunities for upselling and cross-selling.

• Oversee the comprehensive execution of influencer campaigns.

• Collaborate with Influencer Marketing Managers to source and align creators with campaigns.

• Manage timelines, budgets, and deliverables for campaigns.

• Ensure timely communication with clients and internal stakeholders.

• Assist brands in crafting ad creative concepts for influencer marketing and paid social campaigns.

• Work alongside Creative Strategists and Motion Designers to refine briefs and offer constructive feedback.

• Partner with Paid Media Specialists to enhance content for performance marketing goals.

• Guarantee that creators produce high-quality content that adheres to brand standards.

• Coordinate post-production processes and the delivery of final creative assets.

• Provide structured feedback to creators and production teams.

⛳️ Requirements

• A minimum of 4 years in account management, client success, or project management, preferably within an agency, influencer marketing, or digital marketing environment.

• Strong expertise in digital marketing, particularly in influencer marketing, UGC, and paid social.

• Outstanding project management and organizational skills, with the capability to manage multiple campaigns at once.

• Excellent communication skills and the ability to build strong client relationships.

• Comfortable in a fast-paced, collaborative setting with cross-functional teams.

• Detail-oriented and equipped with a problem-solving approach.

• Availability from 9 am to 6 pm EST.

• Bonus: Experience in a startup or rapidly growing company.

• Bonus: Familiarity with influencer marketing platforms or paid media strategies.

• Must operate as an independent contractor and handle personal taxes and local contributions in accordance with local laws.

🏝️ Benefits

• Full-time, completely remote work opportunity.

• Contractor setup with the flexibility to manage local taxes and contributions based on country regulations.