Dialer – US Sales Team

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct outbound calls to both potential and existing customers utilizing an automated dialing system.

• Generate leads through cold calling by identifying and qualifying potential clients.

• Schedule appointments and follow up with prospects during the sales process.

• Market staffing direct-hire and staff augmentation services.

• Keep precise records in the CRM and database.

• Respond to customer inquiries via phone, email, and chat, providing assistance with products and services.

• Stay updated on industry trends and insights.

• Adhere to scripts, company policies, and regulations related to outbound calls.

• Achieve or surpass call, sales, and revenue goals while ensuring customer satisfaction.

• Foster professional connections through networking events, associations, and social media platforms.

• Engage in training sessions to enhance product knowledge, customer service, and sales techniques.

⛳️ Requirements

• 2–3 years of experience in cold calling, telemarketing, or call center positions focused on US companies.

• Excellent proficiency in spoken and written English.

• Experience in sales or customer service is a plus.

• A tenacious, goal-oriented sales mindset with the ability to professionally handle rejection.

• Strong skills in customer service, relationship building, verbal communication, and active listening.

• Capable of managing multiple leads, prioritizing tasks, and thriving in a fast-paced environment.

• Proficient with automated dialing systems, CRM software, and various communication tools.

• Strong problem-solving abilities and a proactive approach.

• Ability to work both independently and collaboratively.

• Patience and capability to perform under pressure while meeting deadlines and sales objectives.

• High school diploma or equivalent qualification.

• Previous experience in managing junior sales team members is an advantage.

🏝️ Benefits

• Competitive salary above market rates.

• HMO coverage starting on Day 1 for the principal and two dependents.

• Benefits mandated by the government.

• Incentives based on performance.

• Quarterly events for the company.

• Comprehensive training aimed at career advancement.

• Positive company culture and HR experience.

• 1,000 PHP De Minimis allowance.

• All necessary equipment and software will be provided.