Developer – AI Support

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Investigate user issues, resolve bugs, and oversee CRM fields, filters, lists, tags, permissions, and dashboard reporting for Wilkinson and Thriving Families.

• Maintain assessment tools, landing page forms, web pages, applications, and Google server resources.

• Develop features, deliver minor fixes, and implement well-defined enhancements under technical guidance.

• Troubleshoot email, SMS, and calendar integrations.

• Support tools such as ActiveCampaign, read.ai, AirCall, SalesMsg, InboxAlly, GoDaddy DNS Management, Claude Workspace, Replit, Calendly, Zoom, Vimeo, Framer, and Frame.

• Utilize ChatGPT, Claude, Codex, and Cursor for research, debugging, and code drafting.

• Integrate Claude connectors into workflows, agents, harnesses, and assets.

• Provide technical assistance to the Funnel Manager and Investor Relations team.

• Ensure campaign links include accurate UTM tracking in the CRM and direct to current Google server downloads.

• Confirm CRM stability, tag triggers for automated emails, AI tools in CRMs or calls, and tracking of field activities.

• Deliver clear written communication, patient user support, concise status updates, and regular Zoom check-ins.

• Maintain communication via WhatsApp, Slack, and email.

• Conduct structured daily hand-offs with the IT Leader.

• Test work in controlled environments, safeguard credentials and data, secure authorization for production changes, and escalate security risks and outages.

⛳️ Requirements

• A minimum of 3 years in technical support, web development, or automation, or equivalent demonstrated project experience.

• Proficiency in English at an advanced level (near-native).

• Advanced skills in JavaScript/TypeScript, HTML/CSS, React/Next.js, and Node.js.

• Ability to navigate existing codebases and execute well-defined changes.

• Experience with browser DevTools, diagnosing network/console errors, REST APIs, JSON, webhooks, basic authentication, and third-party integrations.

• Familiarity with Git workflows, branches, pull requests, basic automated testing, terminal/Linux commands, application logs, and safe MongoDB querying practices.

• Strong practical skills, sound judgment, and a drive for problem-solving.

• Hands-on experience with ActiveCampaign, Calendly, Nylas, AirCall, or read.ai is advantageous.

• Availability to work from 9 AM–5 PM CST, 40 hours per week, in alignment with the USA team.

• Willingness to operate as an independent contractor.

• Readiness to test changes in staging/sandbox environments and secure authorization before production deployments or bulk data changes.

• Comfort in participating in a 45–60 minute practical sandbox exercise.

🏝️ Benefits

• Full-time remote work opportunities.

• Independent contractor arrangement with the flexibility to manage work on your own terms.

• Responsibility for own equipment, taxes, and benefits rests with the contractor.