Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Peru.

📋 Description

• Oversee the daily operations of the Design Team

• Ensure high standards of design quality across client projects

• Evaluate design outputs before they are presented to Account Managers or clients, offering constructive feedback

• Identify and resolve design issues related to hierarchy, contrast, calls to action, image-to-text ratio, and mobile usability

• Guide Account Managers on visual campaign needs and challenge insufficient briefs

• Engage in design work directly when necessary

• Uphold consistency in client branding, niches, and visual identities

• Establish and maintain standards for email and SMS campaigns, advertisement images, GIFs, and short video assets

• Provide insights on client brand identity, ideas for improvements, and optimizations

• Allocate and reassign weekly workloads within the team

• Adjust assignments as priorities shift or when team members are unavailable

• Monitor workloads to ensure client account design objectives are achieved

• Conduct group calls and regular one-on-one meetings

• Gather and address team feedback and concerns

• Mentor and onboard new designers

• Facilitate connections between Design and other service teams through workshops, tutorials, and documentation

• Organize training and skill enhancement sessions

• Enhance workflows, transitions, and communication

• Create and maintain team documentation

• Keep track of Figma updates and implement beneficial features

• Stay updated on design and email marketing trends

• Share industry best practices with the Service Director and the team

• Complete tasks assigned by the Service Director

• Report to the Service Director and collaborate with Account Managers and other departments

⛳️ Requirements

• Minimum of 5 years of experience as a graphic designer, including at least 3 years in email marketing design

• Advanced proficiency in Figma, including experience with component libraries

• Familiarity with Adobe Creative Suite or Affinity

• Proven experience in creating advertisement images, animated GIFs, and short video edits

• A well-established portfolio demonstrating effective, on-brand design work for various clients, stores, and niches

• Background in leading, mentoring, or coordinating other designers

• Capability to assess design work and provide specific, actionable written feedback

• Skill in managing and redistributing a team’s weekly workload on short notice

• Basic knowledge of web design and landing pages is advantageous

• Experience with Klaviyo or similar email marketing platforms is a plus

• Proficient in Slack, Asana, Hubstaff, Google Workspace, and Figma

• Fluent in written and spoken English

• Experience with remote work, preferably with a geographically dispersed team

• Availability during office hours from Monday to Friday, 3–6 PM Barcelona time

• Consistently working 30–35 hours per week, or 140 hours per month

• Reliable internet connection, laptop or PC, and ability to participate in video calls

🏝️ Benefits

• Competitive salary

• Flexible remote work environment

• Opportunity for professional development and growth

• Collaborative team atmosphere

• Access to the latest design tools and technologies