Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Oversee the daily operations of the Design Team

• Ensure high-quality design standards are maintained across email and SMS campaigns, advertisement images, GIFs, brief video edits, and some landing pages

• Evaluate designs prior to them being presented to Account Managers or clients, offering precise and actionable feedback

• Identify design challenges related to hierarchy, contrast, calls to action, image-to-text balance, and mobile responsiveness

• Guide Account Managers on visual campaign requirements and challenge insufficient briefs

• Participate in design work directly when the workload demands it

• Preserve consistency across various client brands, niches, and visual identities

• Establish and maintain design standards

• Organize and adjust the team's weekly workload

• Monitor workload to avoid missed deadlines

• Act as the primary contact for resolving blockers

• Ensure that client-account design objectives are achieved

• Conduct group calls and regular one-on-one meetings

• Gather and address suggestions and concerns from the team

• Mentor and onboard new designers

• Facilitate connections between Design and other service teams through workshops, tutorials, and documentation

• Conduct training and skill enhancement sessions

• Streamline workflows, handoffs, and communication

• Write and keep team documentation updated

• Monitor Figma updates and incorporate useful features

• Stay informed about design and email marketing trends

• Share industry best practices with the Service Director and the team

• Manage projects assigned by the Service Director

⛳️ Requirements

• Minimum of 5 years of experience as a graphic designer, with at least 3 years focused on email marketing design

• Proficient in Figma, with the ability to create and utilize component libraries

• Familiarity with the Adobe Creative Suite or Affinity

• Experience in producing advertisement images, animated GIFs, and brief video edits

• A well-established portfolio showcasing effective, on-brand design work for diverse clients, stores, and niches

• Experience in leading, mentoring, or coordinating other designers

• Capable of reviewing design work and providing clear, actionable written feedback

• Ability to allocate and rearrange a team's weekly workload, including on short notice

• Basic understanding of web design and landing pages is advantageous

• Experience with Klaviyo or a similar email marketing platform is preferred

• Proficient with Slack, Asana, Hubstaff, Google Workspace, and Figma

• Fluent in written and spoken English

• Experience with remote work, preferably with a team distributed across various time zones

• Available and responsive from Monday to Friday between 3 and 6 PM Barcelona time

• Committed to working 30 to 35 hours per week, totaling 140 hours per month

• Must have a stable internet connection, a laptop or PC, and the capability to participate in video calls

🏝️ Benefits

• Opportunity to work in a dynamic and creative environment

• Collaborate with a talented team of professionals

• Flexible work hours and remote work options

• Professional development and training opportunities