Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Oversee the daily operations of the Design Team.

• Ensure high standards of design quality for client projects in the ecommerce sector.

• Evaluate design outputs prior to submission to Account Managers or clients, offering constructive feedback.

• Identify issues related to hierarchy, contrast, calls to action, image-to-text balance, and mobile usability.

• Provide guidance to Account Managers on visual campaign requirements and improve weak briefs.

• Engage in direct design work when necessary to manage workload.

• Ensure brand consistency across various client brands, niches, and visual identities.

• Establish and maintain standards for email and SMS campaigns, ad visuals, GIFs, and short video content.

• Organize and adjust the team's weekly workload to meet design targets for client accounts.

• Serve as the initial point of contact for any hurdles encountered.

• Facilitate group discussions and conduct regular one-on-one meetings.

• Gather and address team feedback and concerns effectively.

• Mentor new designers and facilitate their onboarding process.

• Connect the Design team with other service departments through workshops, tutorials, and documentation.

• Conduct training and skill enhancement sessions.

• Enhance workflows, handoffs, and communication processes.

• Maintain comprehensive team documentation.

• Stay updated on relevant Figma updates and trends in design and email marketing.

• Introduce industry best practices to the Service Director and the team.

• Manage projects assigned by the Service Director.

• Collaborate with Account Managers, designers, the Service Director, and other departments within Hustler Marketing.

⛳️ Requirements

• A minimum of 5 years of experience as a graphic designer, including at least 3 years focused on email marketing design.

• Proficient in Figma, with the ability to create and utilize component libraries.

• Familiarity with Adobe Creative Suite or Affinity.

• Experience in producing advertising visuals, animated GIFs, and short video edits.

• A strong portfolio showcasing effective, on-brand design work across various clients, stores, and niches.

• Experience in leading, mentoring, or coordinating other designers.

• Capability to review design work and provide specific, actionable written feedback.

• Ability to manage and reorganize a team’s weekly workload, even on short notice.

• Basic knowledge of web design and landing pages is advantageous.

• Familiarity with Klaviyo or a similar email marketing platform is a plus.

• Proficient with Slack, Asana, Hubstaff, Google Workspace, and Figma.

• Fluent in written and spoken English.

• Prior remote work experience, preferably with a team distributed across different time zones.

• Availability and responsiveness during office hours from Monday to Friday, 3 to 6 PM Barcelona time.

• Consistently working 30 to 35 hours per week, or 140 hours per month.

• Reliable internet connection, a laptop or PC, and capacity to join video calls.

• Contractor status upon signing a non-disclosure agreement.

• Exclusivity agreement that prohibits holding a similar position elsewhere while employed by Hustler Marketing.

• 30-day notice period after the initial month of employment.

🏝️ Benefits

• Competitive fixed-rate monthly salary paid in USD.

• Flexible remote work setup.

• Full-time role commitment.

• Regular performance reviews conducted every 9 to 12 months, with the first review after 3 to 6 months.