Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the daily operations of the Design Team.

• Uphold high standards of design quality across client projects.

• Evaluate designs before they are presented to Account Managers or clients, providing constructive feedback.

• Identify issues related to hierarchy, contrast, calls to action, image-to-text balance, and mobile performance.

• Consult with Account Managers regarding visual campaign needs and challenge inadequate briefs.

• Design directly when necessary due to workload demands.

• Ensure consistency across client brands, sectors, and visual identities.

• Establish and uphold standards for email and SMS campaigns, advertisement images, GIFs, and brief video assets.

• Comprehend client brand identities and offer suggestions, enhancements, and optimizations.

• Allocate and reorganize weekly workloads based on assigned responsibilities.

• Monitor overall workload, adjust resources, and address shifting priorities.

• Serve as the initial point of contact for any obstacles.

• Ensure design objectives for client accounts are achieved.

• Conduct group calls and regular one-on-one meetings.

• Gather and respond to team feedback and concerns.

• Mentor and onboard new designers.

• Facilitate connections between Design and other service teams through workshops, tutorials, and documentation.

• Lead training and skill enhancement sessions.

• Optimize workflows, handoffs, and communication channels.

• Create and maintain team documentation.

• Track Figma updates and integrate useful features.

• Stay updated with design and email marketing developments.

• Share industry best practices with the Service Director and the team.

• Handle projects assigned by the Service Director.

• Report to the Service Director and collaborate with other departments at Hustler Marketing.

⛳️ Requirements

• Senior designer with a minimum of five years of experience, including at least three years in email marketing design.

• Proficient in Figma, particularly in building and utilizing component libraries.

• Familiarity with Adobe Creative Suite or Affinity.

• Experience in creating advertisement images, animated GIFs, and short video edits.

• Established portfolio showcasing effective, on-brand design work for diverse clients, stores, and niches.

• Experience in leading, mentoring, or coordinating other designers.

• Ability to review design work and provide specific, actionable written feedback.

• Skill in reallocating and reorganizing a team's weekly workload, even at short notice.

• Basic understanding of web design and landing pages is advantageous.

• Familiarity with Klaviyo or a similar email marketing platform is a plus.

• Proficient with Slack, Asana, Hubstaff, Google Workspace, and Figma.

• Fluent in written and spoken English.

• Experience in remote work, preferably with a geographically dispersed team.

• Available and responsive Monday to Friday between 3 and 6 PM Barcelona time.

• Committed to working 30 to 35 hours per week, or 140 hours per month.

• Reliable internet connection, laptop or PC, and capacity to participate in video calls.

🏝️ Benefits

• Competitive salary and flexible working hours.

• Opportunities for professional growth and development.

• Collaborative and innovative work environment.