Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the daily operations of the Design Team.

• Ensure high-quality design standards across all client projects.

• Evaluate designs prior to submission to Account Managers or clients, offering constructive feedback.

• Identify design challenges related to hierarchy, contrast, calls to action, image-to-text ratio, and mobile functionality.

• Guide Account Managers on visual campaign needs and challenge inadequate briefs.

• Engage in design tasks when necessary due to workload demands.

• Maintain uniformity across client brands, sectors, and visual identities.

• Establish design benchmarks for email and SMS campaigns, advertising images, GIFs, and brief video content.

• Allocate and manage the weekly workload of the team.

• Adjust assignments when priorities shift, team members are unavailable, or urgent client requests arise.

• Monitor workload distribution to avoid missed deadlines.

• Assist designers in overcoming obstacles.

• Ensure that design objectives for client accounts are achieved.

• Conduct group meetings and regular individual check-ins.

• Collect and address team feedback and concerns.

• Mentor designers and facilitate the onboarding of new team members.

• Connect the Design team with other service teams through workshops, tutorials, and documentation.

• Organize training and skill development sessions.

• Enhance workflows, transitions, and communication processes.

• Create and maintain team documentation.

• Keep track of Figma updates and implement beneficial features.

• Stay updated on design and email marketing trends.

• Share industry best practices with the Service Director and the team.

• Complete tasks assigned by the Service Director.

• Report to the Service Director and collaborate with other departments at Hustler Marketing.

⛳️ Requirements

• Minimum of 5 years of experience as a graphic designer, including at least 3 years specializing in email marketing design.

• Proficient in Figma, including the creation and utilization of component libraries.

• Familiarity with the Adobe Creative Suite or Affinity.

• Experience in producing advertising images, animated GIFs, and short video edits.

• A strong portfolio demonstrating on-brand, effective design work across various clients, stores, and sectors.

• Experience in leading, mentoring, or coordinating design teams.

• Capability to review design work and provide specific, actionable written feedback.

• Ability to organize and redistribute a team's weekly workload, even at short notice.

• Basic knowledge of web design and landing pages is advantageous.

• Experience with Klaviyo or a similar email marketing platform is a plus.

• Proficient in tools such as Slack, Asana, Hubstaff, Google Workspace, and Figma.

• Fluent in written and spoken English.

• Previous remote work experience, preferably with a geographically dispersed team.

• Available and responsive from Monday to Friday, between 3–6 PM Barcelona time.

• Expected to work consistently 30–35 hours per week, or 140 hours per month.

• Must have a stable internet connection, a laptop or PC, and the ability to participate in video calls.

🏝️ Benefits

• Fixed monthly salary paid in USD.

• Performance evaluations conducted every 9 to 12 months, with the initial review after 3 to 6 months.