Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee the daily operations of the Design Team.

• Ensure high standards of design quality in all client projects.

• Evaluate design outputs prior to submission to Account Managers or clients, providing constructive feedback.

• Identify design challenges related to hierarchy, contrast, calls to action, image-to-text balance, and mobile performance.

• Guide Account Managers on visual campaign needs and question inadequate briefs.

• Engage in direct design work when necessary to manage workload.

• Maintain brand consistency across various client brands, niches, and visual identities.

• Establish and uphold standards for email and SMS campaigns, advertisement images, GIFs, and short video content.

• Distribute and manage weekly workloads according to Account Manager assignments.

• Adjust work allocations in response to shifting priorities, team member availability, or last-minute client requests.

• Monitor workload distribution to prevent missed deadlines.

• Provide assistance to designers facing obstacles.

• Ensure that design targets for client accounts are achieved.

• Conduct group calls and regular one-on-one meetings.

• Collect, address, and communicate team suggestions and concerns.

• Mentor and onboard new design team members.

• Facilitate connections between the Design Team and other service teams through workshops, tutorials, and documentation.

• Lead training and skill development sessions.

• Enhance workflows, handoffs, and communication strategies.

• Document and maintain team procedures.

• Stay updated on Figma releases and incorporate useful features.

• Monitor design and email marketing trends, sharing pertinent insights.

• Introduce industry best practices to the Service Director and team.

• Manage projects assigned by the Service Director.

• Report to the Service Director and collaborate with other departments within Hustler Marketing.

⛳️ Requirements

• Minimum of 5 years of experience as a graphic designer, with at least 3 years focused on email marketing design.

• Proficient in Figma at an expert level, including the creation and usage of component libraries.

• Familiarity with the Adobe Creative Suite or Affinity.

• Proven experience in creating ad images, animated GIFs, and short video edits.

• A well-established portfolio showcasing effective design work for various clients, stores, and niches.

• Background in leading, mentoring, or coordinating other designers.

• Capability to review design outputs and provide specific, actionable written feedback.

• Skill in managing and reorganizing a team's weekly workload, even on short notice.

• Basic knowledge of web design and landing pages is advantageous.

• Experience with Klaviyo or a similar email marketing platform is a plus.

• Proficient with Slack, Asana, Hubstaff, Google Workspace, and Figma.

• Fluent in both written and spoken English.

• Experience with remote work, ideally within a team distributed across different time zones.

• Available and responsive from Monday to Friday between 3 and 6 PM Barcelona time.

• Consistently working 30 to 35 hours per week, or 140 hours per month.

• Stable internet connection, laptop or PC, and ability to participate in video calls.

🏝️ Benefits

• Fixed monthly salary paid in USD.

• Contractor status.

• Performance reviews conducted every 9 to 12 months, with the initial review occurring after 3 to 6 months.