Desarrollador Salesforce

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Gather and analyze functional and technical requirements in collaboration with business users.

• Design customization solutions on Salesforce based on business needs.

• Configure and personalize Salesforce components.

• Work with Salesforce Personalization / Data Cloud to develop tailored experiences and customer segmentation.

• Participate in designing journeys and omnichannel experiences.

• Set up rules, segments, recommendations, and personalized experiences.

• Integrate Salesforce with enterprise applications through APIs and services.

• Engage in Customer 360 projects and customer information consolidation.

• Analyze customer data to identify personalization opportunities and enhance the customer experience.

• Collaborate with architects, developers, data specialists, and business teams.

• Create functional and technical documentation.

• Execute functional, integration, and solution validation tests.

• Provide support for incident resolution and issues related to Salesforce solutions.

• Participate in agile methodologies, primarily Scrum.

⛳️ Requirements

• Over 3 years of experience working with Salesforce.

• Experience in Salesforce Personalization, Data Cloud, Marketing Cloud, or Customer 360.

• Knowledge of Salesforce configuration and customization.

• Experience with integrations using REST/SOAP APIs.

• Understanding of Flows, objects, security, and automation in Salesforce.

• Experience working in agile/Scrum methodologies.

• Experience in Banking, Financial Services, Fintech, or Insurance.

• Knowledge of processes such as client onboarding, KYC, loans, cards, financial products, and digital channels.

• Salesforce certifications will be highly valued.

• Proficiency in Salesforce CRM / Customer 360.

• Knowledge of Salesforce Personalization.

• Familiarity with Salesforce Data Cloud.

• Understanding of Salesforce Marketing Cloud.

• Knowledge of Salesforce Sales Cloud and/or Service Cloud.

• Experience in configuring objects, fields, rules, and automations.

• Understanding of Flows and Lightning Experience.

• Knowledge of profiles, roles, permissions, and security management.

• Familiarity with Apex, SOQL, and/or Lightning Web Components will be an asset.

• Integrations using REST/SOAP APIs.

• Knowledge of Salesforce APIs and integration mechanisms.

• Customer segmentation experience.

• Understanding of Customer 360.

• Familiarity with Customer Data Platform (CDP).

• Management and unification of customer data.

• Understanding of data models.

• Experience with recommendations and personalized experiences.

• Analysis of customer behavior.

• Experience in omnichannel campaigns and journeys.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth and development.

• Dynamic and collaborative work environment.

• Access to cutting-edge technology and tools.

• Flexible working arrangements.