Senior Solution Architect, Salesforce Practice

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Take full ownership of the solution architecture for Salesforce projects across commercial, R&D, clinical, and patient services.

• Develop data models, security frameworks, integration architectures, and define platform boundaries.

• Facilitate discovery and design workshops with business and IT stakeholders from the client’s side.

• Transform vague requirements into well-documented, implementable designs.

• Create solution design documents, reference architecture diagrams, data models, integration specifications, and technical decision logs.

• Make informed decisions regarding build, configure, or buy strategies and defend your choices.

• Design integrations with life sciences data ecosystems and related analytics platforms.

• Set architectural boundaries concerning governor limits, handling large data volumes, sharing, visibility, and managing technical debt.

• Act as the senior technical owner responsible for solution quality, mitigating technical risks, and ensuring design credibility.

• Collaborate with delivery leads and project managers to estimate efforts, define sprint scope, sequence tasks, and plan releases.

• Manage technical change orders and provide estimates.

• Lead the resolution of stalled builds and escalate trade-offs while providing recommendations.

• Represent solutions in client architecture review boards, security evaluations, and validation discussions.

• Guide both onshore US and offshore India development teams through task assignments, design reviews, and code evaluations.

• Conduct internal training sessions on Life Sciences Cloud, Health Cloud, integration patterns, and the business context of life sciences.

• Develop reusable design templates, accelerators, coding standards, and delivery methodologies.

• Organize distributed work, manage handoffs, and set review checkpoints across different time zones.

• Mentor architects and senior developers, also participating in technical interviews and recruitment processes.

• Assist in presales activities through solution shaping, architecture presentations, estimation models, and client-facing discussions.

• Contribute to the intellectual property of the practice and competitive positioning.

• Provide strategic advice to clients regarding the Salesforce Life Sciences Cloud and Health Cloud roadmap.

⛳️ Requirements

• A minimum of 10 years in enterprise technology delivery.

• At least 7 years of experience on the Salesforce platform.

• A minimum of 3 years in a solution architect or lead architect role.

• At least 5 years of experience delivering solutions for pharmaceutical, biotech, or medical device clients.

• Proficient in commercial, medical, clinical, and patient services operations.

• Hands-on experience with Salesforce Sales Cloud and Health Cloud.

• Direct experience with Veeva CRM or Veeva Vault CRM.

• Proven track record of personally creating solution design documents, data models, and integration specifications.

• Experience in enterprise integration using MuleSoft, Workato, or Boomi.

• Familiarity with REST and SOAP APIs, event-driven architectures, and batch data flows.

• Experience leading development teams, including offshore resources, with accountability for technical deliverables and team growth.

• Established credibility with client directors and executives.

• Ability to communicate technical trade-offs to non-technical audiences effectively.

• Basic understanding of GxP, computer system validation, 21 CFR Part 11, HIPAA, and GDPR.

• Certifications are not mandatory.

• Preferred: background in consulting or systems integration.

• Preferred: experience with Veeva-to-Salesforce Life Sciences Cloud migration or displacement.

• Preferred: experience with Salesforce Data Cloud, Data 360, or Agentforce design.

• Preferred: exposure to Marketing Cloud, Marketing Cloud Growth, or Marketing Cloud Advanced.

• Preferred: familiarity with IQVIA, Symphony, Komodo, MMIT, Veeva Network, Reltio, or Informatica.

• Preferred: experience with Salesforce DevOps and release management tools, including SFDX, CI/CD pipelines, Copado, or Gearset.

• Preferred: knowledge of Advanced Therapy Management.

• Preferred: experience contributing to reusable accelerators or productized offerings.

🏝️ Benefits

• 401k matching program.

• Comprehensive health, dental, and vision insurance plans.

• Life insurance and long-term disability coverage.

• Discretionary paid time off.

• Certification funding and support for employees pursuing certifications.

• Flexible remote work arrangements.

• Travel to client locations as project demands arise.