Desarrollador, Salesforce

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Gather and analyze functional and technical requirements with business users.

• Design customization solutions on Salesforce based on business needs.

• Configure and personalize Salesforce components.

• Collaborate with Salesforce Personalization / Data Cloud to develop personalized experiences and customer segmentation.

• Participate in designing journeys and omnichannel experiences.

• Set up rules, segments, recommendations, and personalized experiences.

• Integrate Salesforce with corporate applications using APIs and services.

• Engage in Customer 360 projects and consolidating customer information.

• Analyze customer data to identify opportunities for personalization and enhancing experiences.

• Work collaboratively with architects, developers, data specialists, and business teams.

• Create functional and technical documentation.

• Execute functional, integration, and solution validation testing.

• Provide support for resolving incidents and issues related to Salesforce solutions.

• Participate in agile methodologies, primarily Scrum.

⛳️ Requirements

• A minimum of 3 years of experience working with Salesforce.

• Experience in Salesforce Personalization, Data Cloud, Marketing Cloud, or Customer 360.

• Knowledge of Salesforce configuration and customization.

• Experience with integrations using REST/SOAP APIs.

• Familiarity with Flows, objects, security, and Salesforce automation.

• Experience working under agile/Scrum methodologies.

• Background in Banking, Financial Services, Fintech, or Insurance.

• Knowledge of processes such as customer onboarding, KYC, credits, cards, financial products, and digital channels.

• Salesforce certifications will be highly valued.

• Proficient in Salesforce CRM / Customer 360.

• Knowledgeable in Salesforce Personalization.

• Familiar with Salesforce Data Cloud.

• Experience with Salesforce Marketing Cloud.

• Knowledge of Salesforce Sales Cloud and/or Service Cloud.

• Configuration of objects, fields, rules, and automations.

• Familiar with Flows and Lightning Experience.

• Experience managing profiles, roles, permissions, and security.

• Knowledge of Apex, SOQL, and/or Lightning Web Components will be considered advantageous.

• Experience with integrations through REST/SOAP APIs.

• Familiarity with Salesforce APIs and integration mechanisms.

• Experience in JavaScript for development and integration.

• Customer segmentation expertise.

• Knowledge of Customer Data Platforms (CDP).

• Experience in managing and unifying customer data.

• Understanding of data models.

• Ability to provide personalized recommendations and experiences.

• Proficient in analyzing customer behavior.

• Experience with omnichannel campaigns and journeys.

🏝️ Benefits

• No benefits or compensation extras are specified in the posting.