Deposit Operations Analyst II

This is a fully remote position, open to applicants in Arizona, +11 more states.

📋 Description

• Execute daily operational tasks that support centralized banking operations, electronic banking, debit card services, FinTech, and internal general banking functions.

• Process wire transfers while applying knowledge of state and federal banking compliance regulations along with bank operation policies.

• Assist fellow team members to ensure the seamless completion of daily operational activities.

• Offer support to all departments within MVB as needed.

• Carry out assigned responsibilities independently and efficiently to align with overall banking objectives.

• Maintain client satisfaction through knowledge, courtesy, professionalism, responsiveness, accuracy, and effective communication.

• Conduct daily activity assessments and generate exception reports.

• Handle Non-post and NSF processing.

• Process Federal corrections.

• Manage chargeback processing.

• Perform debit card fraud investigations.

• Address Reg E and check fraud issues.

• Support Core Banking, Digital, Legal, and other Operations divisions.

• Actively identify and adjust procedures to enhance service quality and operational effectiveness.

• Ensure adherence to bank policies, procedures, processes, and relevant banking laws, rules, and regulations.

• Comply with Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) duties specific to the role.

• Oversee the distribution of daily reports.

⛳️ Requirements

• An associate or bachelor's degree is preferred.

• At least 2 years of relevant experience in the financial services sector.

• Intermediate knowledge, experience, and training in branch operations, terminology, and products and services related to retail and commercial account clients.

• Familiarity with various Fed Return types, subtypes, and field tags.

• Preference for knowledge of Jack Henry products.

• Detail-oriented with the ability to quickly identify irregularities.

• Capable of thriving in a fast-paced environment with minimal supervision.

• Flexibility to work non-traditional banking hours is required.

• Strong time management abilities and task prioritization skills.

• Capacity to understand and analyze large volumes of data.

• Proficient in MS Office Suite and Outlook.

• Effective oral, written, and interpersonal communication skills.

• Ability to apply common sense for executing instructions, interpreting documents, understanding procedures, writing reports and correspondence, and communicating clearly with customers and team members.

• Competence in addressing complex problems that involve multiple facets and variables in non-standardized situations.

• Ability to learn, understand, and define new systems and processes.

• General knowledge of related state and federal banking compliance regulations and bank operation policies.

• Understanding of NACHA Rules and Regulations.

• Willingness to pursue AAP Certification if necessary.

• Candidates must reside in West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Accounts (FSA).

• Short- and Long-Term Disability Plans.

• Group Life Insurance.

• 401K Salary Deferral Plan.

• Wellness Program.

• Education & Tuition Expense Reimbursement.

• Paid Time Off (PTO) and a Unique Vacation Purchase Program.

• Nationwide Pet Insurance Coverage.

• Remote work arrangements.