Dental CBO Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage all open claims within the timeframe specified by management.

• Monitor open claims via portals and phone calls to identify reasons for unpaid claims.

• Take all necessary steps to resolve claims and secure payment.

• Resubmit claims with all required documentation and information when needed.

• Maintain effective communication with offices.

• Provide completed reports to offices outlining their responsibilities and the support from the team.

⛳️ Requirements

• DENTAL INSURANCE CLAIMS EXPERIENCE IS REQUIRED FOR CONSIDERATION.

• Ability to interpret and communicate insurance regulations effectively.

• Strong verbal and written communication skills.

• Excellent problem-solving abilities.

• Highly organized, accurate, and thorough.

• Flexible; adapts work schedule to accommodate changes in the work environment and manages competing priorities effectively.

• Proficient in all Microsoft Office applications.

• High School Diploma required; advanced degree preferred.

• Preferred experience of three to five years in commercial insurance or Medicaid.

• Experience in a medical or dental practice is preferred.

• Competent in a Microsoft Windows environment.

• Familiarity with dental or medical software; Dentrix is preferred.

• Strong customer service orientation.

• Ability to evaluate the development needs of auxiliary practice staff.

• Knowledgeable in creating and delivering training course materials.

• Must have strong skills in interpersonal communication, analysis, critical thinking, attention to detail, multitasking, and both oral and written communication.

• Capable of working independently as well as collaboratively in a team setting.

• Must be authorized to work in the US without sponsorship.

🏝️ Benefits

• Fully remote role.