Dental Billing Specialist – Finance Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepare and submit dental insurance claims in accordance with Canadian insurance regulations.

• Process insurance payments, reconcile ledgers, and update patient accounts accordingly.

• Follow up on pending insurance claims, coordinate benefits, and manage pre-authorizations.

• Engage in professional communication with patients and insurance providers regarding billing and account questions.

• Establish treatment contracts and pre-authorized payment arrangements.

• Handle patient payments and ensure accurate financial record-keeping.

• Monitor outstanding balances and assist with follow-up on accounts receivable.

• Generate daily reconciliation reports and monthly financial summaries.

• Ensure precise data entry and maintain up-to-date patient account information.

• Adhere to established confidentiality, privacy, and data protection protocols.

• Access patient information solely through authorized, secure systems.

• Collaborate effectively with finance, customer service, and administrative teams.

⛳️ Requirements

• Prior experience in finance administration, billing, accounts receivable, or customer service is essential.

• Strong written and verbal communication skills in English.

• Exceptional attention to detail and accuracy in data entry tasks.

• Proficient in Microsoft Excel, Google Sheets, and various administrative software.

• Comfortable discussing financial matters with patients.

• Strong organizational abilities and capacity to manage multiple tasks effectively.

• Willingness to learn new software and adhere to established protocols.

• Availability for full-time night shifts that align with Canadian daytime business hours.

• Follow established confidentiality, privacy, and data protection procedures.

• Access patient information exclusively through approved, secure systems.

• Collaborate with finance, customer service, and administrative teams.

🏝️ Benefits

• Competitive hourly wage.

• Timely payments, every single time.

• Payments processed through Wise.

• Comprehensive training provided directly to clients.

• Dedicated Account Manager assigned as your main point of contact.

• Opportunity to work with a diverse range of modern SaaS platforms.

• Potential for increased responsibilities as the company grows.

• Recognition of tenure for long-standing team members.

• Clear paths for escalation.

• 100% remote work — operate from home.

• Stable, long-term account placements (not gig-style work).

• Supportive team culture across all accounts.

• Exposure to various practice types and platforms.

• Possibility for increased hours or additional accounts based on performance.

• We value loyalty and acknowledge those who grow alongside us.