Billing Supervisor

This is a fully remote position, open to applicants in California, +7 more states.

📋 Description

• Oversee and manage a team of Billing Coordinators who support the firm's billing activities related to Digital Assets and Data Management (DADM).

• Maintain an appropriate workload by functioning as a Billing Coordinator.

• Offer initial support for billing-related inquiries and daily operational challenges.

• Hold regular team meetings to discuss ongoing projects, team dynamics, billing matters, and updates from the firm.

• Engage in coaching, providing performance feedback, and conducting evaluations for Billing Coordinators.

• Oversee team schedules, ensure compliance with working hours, manage coverage, communicate staff absences, process overtime or time-off requests, and approve timecards.

• Serve as the primary contact for secretaries.

• Provide training assistance as required.

• Aid in the development and execution of billing procedures.

• Track regionally assigned bills, ensuring that billing attorneys and assistants meet deadlines.

• Review and audit work-in-progress (WIP) on ongoing matters, cost credits, negative invoices, manual invoices, payment applications, rate overrides, exception codes, zero proformas, and concluded matters.

• Carry out additional responsibilities as assigned.

• Report directly to the Billing and Collections Manager.

⛳️ Requirements

• Associate degree from a two-year college with a minimum of seven (7) years of relevant legal billing experience; or an equivalent combination of education and experience may be considered in lieu of formal education.

• Previous experience in a fast-paced law firm setting is essential.

• Familiarity with billing department operations and insurance-related billing practices is highly advantageous.

• Experience in a supervisory role, possessing the ability to organize, coordinate, and lead staff effectively.

• Proven proficiency in Microsoft Office Suite, including Word, Outlook, and Excel.

• Familiarity with Elite 3E billing software and various e-billing vendor platforms is preferred.

• Demonstrated ability to quickly learn new software applications.

• Capability to perform basic arithmetic operations using whole numbers, common fractions, and decimals.

• General understanding of accounting principles and internal controls.

• Strong analytical and communication abilities.

• Excellent project management and team leadership skills.

• Ability to foster consensus and lead among colleagues and staff.

• Client-focused mindset with a strong team-oriented approach.

• Good judgment, tact, and adaptability under pressure in a mixed-matrix setting.

• Exceptional organizational and planning skills; adept at prioritizing multiple tasks and projects in a fast-paced environment with tight deadlines.

• Capacity to handle confidential and sensitive information with discretion.

• Willingness to work overtime as necessary, potentially exceeding 40 hours per week.

• Proficiency in typing/data entry and operating standard office equipment.

• Ability to communicate effectively with staff, clients, regulatory agencies, and members of the business community.

• Capability to read and interpret operating instructions, procedure manuals, business publications, professional journals, technical guidelines, governmental regulations, financial statements, and legal documents.

• Competence to perform essential duties under time constraints and interruptions.

• Must occasionally lift and/or move items weighing up to 25 pounds.

🏝️ Benefits

• Competitive salaries along with a performance bonus program.

• Group health, dental, and vision insurance options available.

• A variety of plan options and levels of benefits.

• Coverage for same-sex domestic partners.

• Pre-tax premium options.

• Coverage starts on the date of hire.

• Group term life insurance and accidental death and dismemberment coverage.

• Voluntary supplemental group universal life insurance.

• Voluntary accident insurance for employees and their families.

• Long-term care insurance options.

• Short-term disability benefits.

• Long-term disability benefits.

• Pre-tax benefit programs, including options for dependent care, health care reimbursement, and transit or qualified parking benefits in most locations.

• Retirement program, featuring a voluntary 401(k) plan.

• Remote work opportunities available.

• Reasonable accommodations for qualified individuals with disabilities and applicants who hold sincerely held religious beliefs.