Billing Supervisor – Payments

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Oversee and direct the strategic approach of payment functions to enhance efficiencies and maximize revenue from postings.

• Manage daily billing operations and ensure the accuracy and timeliness of payment components within billing services.

• Track patient accounts to detect trends that may lead to balance discrepancies.

• Provide daily leadership and operational assistance to the payments team, including support for payment systems, sources, and staff management.

• Organize the daily import and posting of ERA, patient, and lockbox payments.

• Monitor, evaluate, and relay insurance payer reimbursement data to management.

• Act as a point of escalation and assist in resolving payer-related issues.

• Oversee staffing schedules and ensure adequate supervision.

• Uphold compliance, policies, training, communication, and team engagement.

• Investigate, identify trends, and resolve intricate issues related to internal systems, payer systems, and merchant vendor payments.

• Collaborate with department supervisors, leadership, Centers, and external vendors.

• Keep informed about cash application processes, third-party payment requirements, and regulatory standards.

• Recognize opportunities for process improvements and standardization.

• Support training, orientation, performance evaluations, and disciplinary measures.

• Anticipate staffing needs and assist with interviewing and selecting candidates in collaboration with Human Resources.

• Manage employees within the Billing team and oversee their performance evaluations and hiring processes.

⛳️ Requirements

• Minimum of three years’ experience in healthcare billing.

• Solid understanding of coding, third-party payer billing requirements, authorizations, and collections.

• Previous experience in a management role with staff oversight.

• Familiarity with medical terminology.

• Capability to navigate multiple computer screens and browsers efficiently and accurately.

• Aptitude to thrive in a fast-paced team environment.

• Commitment to consistently exceed company and customer expectations.

• Excellent communication skills and professional demeanor.

• Bachelor’s Degree in Business, Finance, Healthcare preferred, or equivalent education, training, and experience.

• Availability to work Monday–Friday, 8:30 AM–5:00 PM MST.

• Eligibility to work in one of the specified markets: Alabama, Arizona, Colorado, Florida, Idaho, Louisiana, Missouri, Nebraska, Oklahoma, Texas, Utah, Virginia, or Pennsylvania.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Company matched 401k plan.

• Employee Stock Ownership Plan.

• Paid time off.

• Paid holidays.

• Employee Assistance Program.