Dental Admin Assistant – ENG

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Coordinate and schedule appointments for healthcare providers and patients.

• Manage calendars to optimize the use of time and resources.

• Facilitate effective communication between patients and healthcare providers.

• Relay messages, arrange follow-up appointments, and address inquiries.

• Maintain precise and current medical records, including patient histories, treatment plans, and test results.

• Ensure adherence to regulatory standards and medical documentation protocols.

• Assist in coding procedures and diagnoses for billing purposes.

• Collaborate with the billing department to address discrepancies and ensure prompt reimbursement.

• Oversee prescription refills and coordinate with pharmacies.

• Obtain prior authorizations when necessary.

• Maintain medication records and guarantee timely prescriptions.

• Participate in virtual team meetings and collaborate on patient care and administrative tasks.

• Utilize virtual communication tools for collaboration and information sharing.

• Input patient information, treatment plans, and medical data into EHR systems.

• Organize medical records and documentation for easy retrieval.

• Verify patient insurance coverage and eligibility.

• Communicate with insurance providers to secure authorizations and resolve coverage issues.

• Assist with insurance pre-authorizations and follow up on authorization requests.

⛳️ Requirements

• Demonstrated experience in the dental healthcare sector.

• Proficient in English communication, both in writing and speaking.

• Skilled in dental EHR and EMR systems.

• Strong customer service and critical thinking abilities.

• Knowledge of HIPAA regulations and the significance of patient data confidentiality.

• Excellent problem-solving skills and the capacity to work independently.

• Willingness to work within US time zones (PST, EST, CST).

• High school diploma or equivalent required.

• Minimum internet speed of 25 Mbps or above, with a dependable backup connection.

• Intel Core i5 7th Generation or higher (or equivalent).

• 8 GB RAM.

• 256 GB SSD or HDD with at least 50% free space.

• Webcam with 720p resolution or better.

• Windows 10 or later (or equivalent).

• Noise-canceling earphones or headset.

• Designated, quiet, and organized workspace free from distractions.

🏝️ Benefits

• Permanent remote work arrangement.

• Competitive starting salary paid in USD.

• Internet allowance.

• HMO insurance (PH).

• Retirement fund.

• Paid US holidays.

• Paid vacation and sick leave.