Delivery Systems Administrator – Project Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main administrator and technical authority for the organization's delivery platform, possessing in-depth knowledge of ClickUp.

• Develop, configure, and sustain platform architecture, including hierarchy, custom fields, templates, dashboards, forms, permissions, views, and relationships.

• Ensure platform governance, documentation, standards, and overall system integrity.

• Collaborate with the Head of Delivery to execute platform enhancements that support the delivery operating model.

• Assess new platform functionalities and suggest enhancements to usability, scalability, and organizational effectiveness.

• Design, execute, and uphold workflow automations.

• Create and manage AI Agents, Skills, and AI-assisted workflows.

• Recognize opportunities to streamline operational processes through automation and intelligent workflows.

• Develop and sustain integrations between ClickUp and other business systems.

• Investigate emerging AI and automation technologies and propose practical applications.

• Construct executive dashboards and operational reporting to provide visibility into delivery performance.

• Maintain accurate, consistent, and well-governed operational data.

• Convert operational requirements into scalable platform configurations and workflow enhancements.

• Collaborate with Delivery Leads and business stakeholders to enhance delivery workflows, reporting, and system adoption.

• Continuously seek out opportunities to enhance organizational execution through tools, automation, and operational practices.

⛳️ Requirements

• Significant experience in administering ClickUp within a medium to large organization.

• In-depth understanding of ClickUp architecture, including hierarchy, dashboards, automations, custom fields, permissions, templates, forms, relationships, and reporting.

• Proficient in designing workflow automations, AI Agents, Skills, and system integrations.

• Strong systems thinking skills with the capacity to design scalable operational workflows and enhance business processes.

• Experience in developing executive dashboards and utilizing operational data to inform decision-making.

• Exceptional organizational, analytical, and documentation abilities.

• Capability to translate business requirements into scalable technical solutions while independently managing multiple priorities.

• Eligibility to work in the United States.

• Legally authorized to work in the US without requiring visa sponsorship.

• Preferred: Experience in supporting Delivery, PMO, Product Operations, Business Operations, or Program Management organizations.

• Preferred: Experience in integrating ClickUp with third-party platforms utilizing APIs or automation tools.

• Preferred: Familiarity with Agile software development and portfolio management.

• Preferred: Experience with SQL, scripting, business intelligence platforms, or advanced reporting tools.

• Preferred: Experience in implementing AI-enabled operational processes.

🏝️ Benefits

• Comprehensive health, vision, and dental coverage for the entire family at no cost to the team member.

• 3% Safe Harbor contribution to 401(k) along with up to a 1% employer match.

• Opportunities for profit sharing and bonuses.

• Generous time-off policy starting with 15 vacation days.

• 11 paid holidays.

• Paid sick leave accruing at 80 hours.

• Tuition reimbursement program (50/50 up to a specified amount).

• Pet insurance offered.

• Thrive Pass wellness allowance of $30 per month.

• Access to Udemy online learning courses.

• Disability insurance provided.

• Generous maternity and paternity leave.

• Discounts on personal travel through the corporate booking program, Egencia.

• Relaxed work environment.

• Enjoyable monthly company events.

• Complimentary web hosting.

• Provision of a company-issued laptop.

• Opportunities available for professional growth.

• Extensive training provided.