
Delivery Manager
Posted Sep 4

Posted Sep 4
This is a fully remote position, open to applicants in Kentucky, +1 more state.
• Oversee the entire lifecycle of modern technology projects from initial planning to final launch.
• Partner with Product, Operations, and Application Engineering teams to define objectives.
• Coordinate smooth releases and ensure that deliverables adhere to quality standards.
• Align resources, eliminate obstacles, and provide clear updates to stakeholders and senior leadership.
• Advocate for Agile/Scrum methodologies throughout Application Engineering initiatives.
• Promote self-organization, continuous improvement, and a culture of psychological safety.
• Identify and eliminate barriers to progress.
• Facilitate discussions, decision-making processes, and conflict resolution.
• Improve transparency and engagement with stakeholders.
• Assist in refining and maintaining the product backlog.
• Lead with a mindset centered on servant leadership.
• Work with Operations to monitor defects and ensure that SLAs are achieved.
• Utilize AI tools and analytics for effective planning, risk management, and optimization of deliveries.
• Encourage automation and insights driven by AI.
• Integrate advanced technologies into delivery workflows.
• Carry out additional responsibilities as assigned.
• Previous experience as a Scrum Master or Delivery Manager.
• Strong grasp of software development lifecycles.
• Strategic mindset and exceptional communication abilities.
• Proven leadership skills in facilitation, conflict resolution, and fostering transparency.
• Bachelor’s degree or equivalent experience required.
• Willingness to travel occasionally.
• Proficient in Agile/Scrum frameworks.
• Familiarity with Jira, JSM, and Confluence.
• Competitive total rewards package (base salary + bonus, if applicable).
• Customizable benefits options including 3 medical plans and company matching for Health Savings Accounts.
• Generous paid time off for non-exempt team members, starting with 3 weeks plus 13 paid holidays, which include 2 personal floating holidays.
• Flexible time off for exempt team members along with 13 paid holidays.
• Paid parental leave, encompassing both maternity and paternity leave.
• Opportunities for educational assistance.
• Complimentary access to LinkedIn Learning.
• Free mental health and family planning resources, including adoption assistance and fertility support.
• 401(K) plan with company match.
• Pet insurance available.
• Employee resource groups to promote community and support.
Mercor
ICF
ICF
The Cigna Group
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