Delivery Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to the delivery strategy and act as the primary contact for delivery-related inquiries within teams.

• Conduct delivery discovery for new projects, identifying dependencies, risks, and unresolved questions prior to finalizing plans.

• Maintain up-to-date delivery plans as signals change within the delivery landscape.

• Manage workstreams from start to finish, establishing clear completion criteria and ensuring delivery with a comprehensive understanding of risks.

• Collaborate across cross-functional teams and external partners.

• Recognize and foster connections between teams, building robust working relationships.

• Oversee delivery communications, including status reports and risk updates for peers and managers.

• Provide partner teams with a straightforward process to raise requests and concerns.

• Mentor teams on best practices for delivery.

• Facilitate onboarding for contributors regarding delivery tools and norms.

• Enhance delivery standards and metrics.

• Focus on long-term initiatives related to Acquisitions while supporting other high-priority projects that necessitate delivery assistance.

• Report directly to the Principal Delivery Manager.

⛳️ Requirements

• A minimum of 3 years of experience in delivering cross-functional initiatives from inception to completion.

• Proven ability to identify and address delivery challenges within a team before escalation.

• Strong coordination capabilities, with an ability to recognize inter-team connections and take proactive action.

• Excellent communication skills at both peer and managerial levels, including the ability to facilitate small stakeholder groups.

• High standards for delivery quality and commitment to follow-through.

• Willingness to travel approximately 4 or more times per year for effective in-person collaboration.

• Experience in financial services, fintech, or another regulated industry is preferred.

• Background in acquisitions, growth, or domains related to customer acquisition is preferred.

• Familiarity with the credit acquisitions process within a bank, fintech, or card issuer is preferred.

• Mission Lane does not sponsor employment authorization for new applicants.

🏝️ Benefits

• Participation in the annual incentive program.

• Inclusion in the equity program.

• Paid time off.

• 401(k) matching.

• Monthly wellness stipend.

• Options for health insurance.

• Options for dental insurance.

• Options for vision insurance.

• Disability coverage.

• Paid parental leave.

• Flexible spending account for childcare and healthcare expenses.

• Life insurance.

• Remote-first work environment.