Delivery Implementation Coordinator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the complete customer-specific solution while ensuring its overall coherence.

• Comprehend how all system components integrate and function together.

• Make and take responsibility for design choices, including those affecting multiple modules.

• Address and resolve conflicts that arise between teams, modules, and requirements.

• Provide clear recommendations and take charge of the resulting outcomes.

• Maintain consistency across various modules and configurations.

• Proactively identify and resolve solution-related issues at an early stage.

• Convert customer business policies into actionable system behavior.

• Collaborate with customers to gather insights on policies and requirements.

• Identify and communicate risks when there is a misalignment between policy and system design.

• Serve as the primary functional authority for intricate issues.

• Assist in senior-level customer discussions and decision-making processes.

• Simplify and clarify complex topics for better understanding.

• Ensure delivery quality through thorough and realistic end-to-end testing.

• Assist in determining the readiness of solutions for going live.

• Direct teams to focus on resolving the most critical issues.

• Lead and mentor individuals in a consultancy role.

⛳️ Requirements

• Extensive knowledge and expertise in NEC Housing Solution, including configuration and module implementation.

• Prior experience in Housing environments, such as Local Authority Housing, ALMOs, and Housing Associations utilizing the NEC Housing Solution.

• Background in consultancy, encompassing customer engagement and project methodologies.

• Exceptional written and verbal communication abilities.

• Proven experience in making and owning design decisions.

• Strong problem-solving skills in high-pressure situations and the ability to manage multiple projects simultaneously.

• Experience in leading and mentoring individuals within a consultancy context.

• Existing right to work and travel within the UK; documentation required.

• Successful completion of vetting, references, and occupational health assessments.

• A DBS check may be necessary depending on the specific role.

🏝️ Benefits

• Private Medical Cover provided by NEC for employees, with the option to include family members at an additional cost.

• 25 days of paid holiday with the flexibility to buy or sell days (FTE).

• Life assurance cover of 4 times the basic salary funded by NEC, with an option to increase coverage for an additional fee.

• Group Pension Plan with employer contributions of up to 8.5%.

• Flexible benefits designed to meet individual needs.

• Complimentary access to LinkedIn Learning, offering over 15,000 courses.