Delegate Manager – Pharma Events

This is a fully remote position, open to applicants in France.

📋 Description

• Oversee the complete delegate experience, which encompasses registration, communication, travel arrangements, and attendee assistance.

• Develop and sustain event databases in Cvent, ensuring that participant data is precise and current.

• Generate and oversee delegate communications, including invitations, reminders, follow-ups, and final confirmations.

• Arrange travel logistics and suggest appropriate itineraries while ensuring adherence to client specifications and healthcare regulations.

• Provide consistent progress updates to internal teams and client stakeholders throughout the project lifecycle.

• Assist with on-site event execution as necessary.

• Keep accurate attendance records and reporting data after the event concludes.

• Work exclusively with one of egg's primary pharmaceutical clients.

⛳️ Requirements

• A minimum of 3 years of experience in delegate management, travel coordination, participant management, or a related position.

• Previous experience in the pharmaceutical and/or healthcare events sector.

• Proficient hands-on experience with Cvent, including event setups, registration management, and reporting.

• Strong knowledge of Microsoft Office, especially Excel and data management tools.

• Capability to work autonomously, juggle multiple priorities simultaneously, and maintain outstanding attention to detail.

• Strong customer service orientation with excellent communication and problem-solving abilities.

• Proficient in both spoken and written English and Spanish.

• Familiarity with pharmaceutical compliance requirements and healthcare regulations is advantageous.

• Experience in independently managing small meetings is a plus.

🏝️ Benefits

• Flexible working arrangement (remote in certain locations, hybrid in others).

• Competitive salary plus performance-based bonuses.

• Home office/tech stipend.

• Lunch vouchers.

• Opportunities for international career advancement.

• Annual global offsite event.

• Complimentary coffee.

• Pet-friendly workspaces.

• Supportive colleagues and a culture that values people as much as performance.