Dealer Registration Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with OPENLANE Sales Professionals and external dealerships to collect, verify, enter, and manage customer data within information systems.

• Facilitate a seamless transition for customers from the point of sale to full activation.

• Acquire customer information and accurately input it into the operating system and CRM in accordance with company guidelines.

• Assess customer-submitted documents to ensure compliance with company policies and procedures.

• Keep precise records of accounts in process and follow up on any missing documentation or data.

• Conduct audits and sustain accurate customer data.

• Assist in resolving customer account issues through appropriate follow-through and solutions.

• Manage customer interactions professionally, promptly, efficiently, and courteously.

• Work effectively and collaboratively within a team environment.

• Adhere to company policies, procedures, and relevant state or federal regulations.

⛳️ Requirements

• A High School Diploma or equivalent is mandatory.

• Proficient in using Google Suite applications.

• Highly organized with a keen attention to detail.

• Excellent verbal and written communication skills in a professional manner.

• Resourceful, with the ability to prioritize tasks and drive projects forward.

• Capable of applying critical thinking and deductive reasoning to identify errors and troubleshoot configuration problems.

• A minimum of one (1) year of experience in customer service is preferred.

🏝️ Benefits

• Competitive compensation.

• Medical, dental, and vision coverage with employer HSA contributions (US) and FSA options (US).

• Immediately vested 401K (US) or RRSP (Canada) with company matching.

• Paid vacation, personal, and sick leave.

• Paid maternity and paternity leave (US).

• Employer-funded short-term disability, long-term disability, life insurance, and AD&D (US).

• Comprehensive Employee Assistance Program.

• Paid Leap into Service Day for volunteering.

• Tuition reimbursement for eligible programs.

• Opportunities to enhance your skill set and share knowledge within a publicly traded, global organization.

• Company culture that promotes internal promotions, diverse career paths, and meaningful advancement.

• A culture focused on internal promotions, diverse career paths, and swift advancement.