Deal Desk Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the redlining and negotiation of new contracts from the initial verbal agreement to the finalized Master Service Agreement (MSA).

• Take responsibility for all supporting deal documentation, such as Service Orders, Data Processing Agreements (DPAs), Business Associate Agreements (BAAs), and addenda.

• Act as the primary liaison for prospect legal and procurement teams during the contracting phase.

• Keep precise deal records in HubSpot throughout the closing process.

• Identify contract risks and non-standard terms and communicate them to the VP of Sales.

• Manage the renewal paperwork cycle for over 200 clients.

• Collaborate with Customer Success on renewal timing, pricing adjustments, and term modifications.

• Monitor the renewal pipeline and inform Customer Success and Sales about approaching deadlines.

• Ensure that executed renewals are properly documented and accurately represented in HubSpot.

• Assist in pipeline reporting and forecasting for the VP of Sales and materials for the board.

• Develop process playbooks, templates, and approval frameworks.

• Uphold data integrity in HubSpot and governance of deal stages.

• Support quota and compensation modeling as the team grows.

• Report directly to the VP of Sales.

• Act as a bridge between Sales, Customer Success, and standard terms.

⛳️ Requirements

• 3–6 years of experience in deal desk, sales operations, legal operations, or contract management within a SaaS environment.

• Proven experience in redlining and negotiating SaaS contracts, including MSAs, subscription agreements, and DPAs.

• Capability to negotiate assertively while preserving relationships.

• Proficient in managing 10–20 active contract threads concurrently.

• Familiarity with HubSpot or other equivalent CRM systems.

• Excellent written communication skills.

• Experience with clients in higher education, nonprofit, or healthcare sectors (preferred).

• Knowledge of HIPAA contracting and the purchasing cycles of nonprofit/grant-funded organizations (preferred).

• Background in a high-growth company where established processes were still being developed (preferred).

• Understanding of revenue operations concepts beyond just contracting (preferred).

• Must reside in the United States.

• Must have authorization to work in the United States.

• Givzey is unable to sponsor visas or hire internationally for this role.

🏝️ Benefits

• Full-time employment.

• Remote work opportunity within the United States.