DCX Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Delivers exceptional and seamless administrative assistance to the Talent Success Team.

• Manages the administrative tasks, responsibilities, and requests from the leadership of the Talent Success Team.

• Engages in special projects aimed at enhancing the operational effectiveness of the Talent Success Team.

• Leads interdepartmental communication efforts, which include providing administrative support, coordinating tasks and schedules, and overseeing project execution.

• Records, oversees, and reports on the productivity and efficiency of the Talent Success Team using available data and resources.

• Provides weekly updates on KPIs during L10 Meetings.

• Acts as a representative for the Talent Success Team in meetings and departmental communications.

• Prepares and archives meeting recordings and minutes.

• Coordinates action plans and next steps, ensuring accountability among team members.

• Performs similar tasks as needed.

⛳️ Requirements

• Excellent communicator in both spoken and written English.

• Strong orientation towards customer service.

• Keen attention to detail.

• Outstanding problem-solving and analytical abilities.

• Strong organizational skills and effective time management.

• Ability to thrive in a fast-paced, occasionally stressful environment.

• Bachelor’s degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or a related field.

• At least two (2) years of direct experience in organizing and facilitating employee health and wellness programs.

• Proficient verbal and written communication skills in English.

• Competent in both Microsoft and Google applications.

• Familiarity with Workday and Asana is a plus.

• Preferably possesses a strong knowledge and background in Excel.

• Ideally has experience in the BPO industry.

🏝️ Benefits

• Competitive salary packages that lead the industry.

• Permanent work-from-home arrangement.

• Company equipment provided for your use.

• Employer contributions to government-mandated benefits.

• Internet stipends available upon regularization.

• HMO coverage upon regularization, with an option to enroll as early as Day 1.

• PTO credits and service incentive leaves offered.

• Major company events in spring and winter.

• Monthly virtual events to appreciate employees.

• Access to company-sponsored career skills training courses.

• A company culture dedicated to your personal and professional development.