DCX Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Delivers outstanding and impeccable administrative support to the Talent Success Team.

• Manages the administrative tasks, responsibilities, and requests from the leadership of the Talent Success Team.

• Engages in special projects aimed at enhancing the operational effectiveness of the Talent Success Team.

• Facilitates interdepartmental communication regarding administrative assistance, task and schedule coordination, and project management.

• Tracks, oversees, and reports on the productivity and efficiency of the Talent Success Team by collecting, processing, analyzing, and interpreting available data and resources.

• Provides weekly updates on KPIs during L10 Meetings.

• Acts as a representative for the Talent Success Team in meetings and departmental communications.

• Prepares and archives meeting recordings and minutes.

• Coordinates action plans and next steps while ensuring accountability.

• Performs similar tasks as needed.

⛳️ Requirements

• Excellent communicator in both spoken and written English.

• Strong customer service focus.

• Keen attention to detail.

• Exceptional problem-solving and analytical abilities.

• Strong organizational and time management skills.

• Capability to thrive in a fast-paced and occasionally stressful environment.

• Bachelor’s degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or a related field.

• Minimum of two (2) years of direct experience in facilitating and conducting employee health and wellness initiatives.

• Strong verbal, written, and English communication skills.

• Proficient in both Microsoft and Google applications.

• Familiarity with Workday and Asana is a plus.

• Preferably possesses strong knowledge and expertise in Excel.

• Ideally has experience in the BPO industry.

🏝️ Benefits

• Competitive salary packages that lead the industry.

• Permanent remote work arrangement.

• Company equipment provided for work purposes.

• Employer contributions for government-mandated benefits.

• Internet stipends available upon regularization.

• HMO coverage upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leave available.

• Major spring and winter company live events.

• Monthly virtual employee appreciation events.

• Company-sponsored career skills training courses.

• A corporate culture dedicated to your personal and professional development.