Data Support Representative

atDelegate CXRemotePH flagPhilippinesFull-timeCustomer SupportJuniorPHP 35k – PHP 38k/month

Posted 3 days ago

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Implement approved updates, additions, removals, and modifications to rosters.

• Execute approved distributor membership modifications across various systems.

• Conduct manual data cleanup resulting from synchronization failures.

• Assist in the execution of mergers and acquisitions following approval.

• Keep detailed logs of manual interventions performed.

• Raise unclear situations according to the established process.

• Ensure that member and distributor records are accurate and current across multiple systems.

• Address data discrepancies and synchronization challenges.

• Record manual interventions and facilitate membership changes.


⛳️ Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or a related discipline.

• 1–3 years of experience in roles such as Administrative Assistant, Data Entry Operator, Office Admin Assistant, or other relevant administrative positions.

• Excellent verbal and written communication skills in English.

• Willingness to work overnight or graveyard shifts in Philippine time or during US business hours.

• Proficient in computer and internet usage, particularly Microsoft Word, Excel, and Outlook.

• Strong understanding of office computer systems and software.

• Familiarity with CRM, membership, or database systems is an asset.

• Experience in the promotional products industry is advantageous but not mandatory.

• High level of accuracy, organization, and documentation skills.


🏝️ Benefits

• Permanent remote work arrangement.

• Provision of company equipment.

• Employer contributions to government-mandated benefits.

• Internet stipends available upon regularization.

• Health Maintenance Organization (HMO) coverage upon regularization (with an option for enrollment as early as Day 1).

• Paid Time Off (PTO) credits and service incentive leaves.

• Major spring and winter company live events.

• Monthly virtual employee appreciation events.

• Access to company-sponsored career skills training programs.

• A company culture centered on your personal and professional development.

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