Data Center Technical Operations Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Ensure technical governance and assurance across client data center environments.

• Lead or assist in the daily operational management of designated sites and client accounts.

• Facilitate due diligence reviews for acquisitions, new constructions, and upgrades.

• Execute technical and operational performance assessments.

• Formulate recommendations and action plans to mitigate risks, address inefficiencies, and strengthen resilience.

• Oversee maintenance delivery, change control, incident response, emergency preparedness, and documentation management.

• Guide, develop, and support operational and engineering teams.

• Set expectations, accountabilities, performance metrics, and development programs.

• Collaborate with HR on recruitment, onboarding, performance management, employee relations, succession planning, and retention strategies.

• Maintain competency matrices and training schedules.

• Assist with mobilization and readiness evaluations for new data centers, infrastructure upgrades, and operational transitions.

• Assess operational processes, documentation, and technical capabilities.

• Advise clients on achieving operational excellence and continuous improvement.

• Analyze infrastructure design, resilience, maintenance, and lifecycle condition.

• Prepare technical due diligence reports and recommendations for clients and investors.

• Lead or support post-incident reviews, fault investigations, and operational failure analyses.

• Serve as a High Voltage Authorised Person for assigned sites or advisory projects when designated.

• Manage HV/MV personnel appointments, authorizations, and competency validations.

• Uphold safe working systems, electrical safety documentation, switching schedules, and permit systems.

• Conduct or assist with electrical safety audits.

• Act as the senior operational contact for assigned clients.

• Facilitate client meetings, performance reviews, service improvement discussions, and incident communications.

• Manage relationships with vendors, subcontractors, and service partners.

• Coordinate with finance and commercial teams on billing, purchase orders, cost tracking, budgets, and financial reporting.

• Assist with payroll and people-related processes in collaboration with HR and finance.

• Contribute to account plans, proposals, and strategic development initiatives.

• Engage in structured development in AI and its applications in data centers.

• Identify opportunities for AI, automation, and data-driven insights to enhance reporting, maintenance planning, risk management, knowledge management, and productivity.

• Implement AI and digital tools while adhering to confidentiality, data security, and governance standards.

• Contribute to the development of internal standards, templates, methodologies, knowledge-sharing practices, and competency enhancement.

⛳️ Requirements

• Strong technical knowledge of data center mechanical and electrical systems and operational interfaces.

• Experience in technical due diligence, operational readiness, mobilization, and performance evaluation.

• Familiarity with colocation operations, lifecycle management, and industry best practices.

• Understanding and application of ISO 9001, ISO 55000, ISO 50001, and Uptime Institute operational guidelines.

• Possess or qualify for the role of High Voltage Authorised Person (HVAP), with demonstrated experience in HV and MV systems.

• Experience in preparing and issuing safety documentation and executing isolation procedures.

• Ability to evaluate competence and manage authorized personnel.

• Proven experience in leading operational teams and overseeing performance, development, training, and succession planning.

• Experience in managing client relationships, suppliers, service partners, and senior internal stakeholders.

• Commercial acumen, including budgeting, billing, financial controls, vendor performance, and account development.

• Interest in AI, automation, and operational data.

• Strong communication skills with clients, consultants, and internal stakeholders.

• At least seven years of experience in data center or critical infrastructure operations.

• Established experience in technical due diligence, operational readiness, operational management, or advisory services.

• Experience in leading technical or operational teams in a client-facing capacity.

• Recognized High Voltage Authorised Person qualification or equivalent experience suitable for appointment.

• Familiarity with ISO and Uptime Institute operational standards.

• Experience in stakeholder engagement, reporting, technical governance, and vendor management.

• Proficient in supporting budgets, billing, procurement, or account performance.

• Fluent in English.

• Willingness to travel across Europe.

• Successful completion of background vetting as a requirement for employment.

• A degree in Electrical, Mechanical, or Building Services Engineering is preferred; HNC, HND, or equivalent in Electrical or Mechanical Engineering will also be considered.

• Proficiency in additional European languages is advantageous.

🏝️ Benefits

• Cutting-edge industry training.

• On-the-job and structured training.

• Opportunities for career development.

• Full-time employment.

• Remote work arrangement.

• Minimal business travel expected.