Data Analyst / Business Analyst – Health and Human Services

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist with an engagement for Illinois Health and Human Services.

• Analyze current business processes, develop process flows, and pinpoint areas for enhancement.

• Assess new processes through data analysis.

• Collaborate with stakeholders to collect and document business requirements.

• Partner with management to prioritize business and informational needs.

• Generate business requirements, functional specifications, and process maps.

• Coordinate with business units to ensure adherence to regulations and standards.

• Collect, organize, and analyze data from primary and secondary sources.

• Recognize trends and patterns within complex data sets.

• Create and maintain reports and dashboards in Power BI and other reporting tools.

• Share findings with non-technical audiences.

• Review, filter, and cleanse data; identify and rectify data issues.

• Collaborate with IT and business teams to design and implement solutions.

• Develop solutions for technical challenges.

• Create and implement test plans.

• Manage user acceptance testing and resolve any issues.

• Develop PowerPoint training modules, job aids, and supplementary materials.

• Update training content as processes evolve.

• Facilitate meetings, presentations, and workshops with business and IT stakeholders.

• Utilize SharePoint, SharePoint Lists, and Teams to organize and track work.

• Organize and oversee complex work efforts.

• Stay updated with industry trends and best practices.

• Identify opportunities for process improvement and suggest solutions.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline.

• 5-10 years of combined experience as a Data Analyst and Business Analyst.

• Strong proficiency in reporting tools like Business Objects and SQL.

• Experience with reporting tools such as Power BI and the capability to present findings effectively.

• Ability to identify, analyze, and interpret trends or patterns within complex data sets.

• Technical expertise in data models, database design and development, and data mining techniques.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate large volumes of information with meticulous attention to detail and accuracy.

• Capability to filter and cleanse data and identify and resolve code issues.

• Experience in developing training modules in PowerPoint for business processes.

• Proficiency in SharePoint, SharePoint Lists, and Teams.

• Practical experience with the Microsoft tools suite (Word, Excel, Outlook, Teams, SharePoint, PowerPoint).

• Experience in a State Government office with Health and Human Services data is preferred.

• Familiarity with IT development practices, including the software development lifecycle (SDLC) and agile methodologies.

• Certified Business Analysis Professional (CBAP) or an equivalent certification is a plus.

• Microsoft Power BI Data Analyst certification is a plus.

🏝️ Benefits

• Medical / Dental / Vision Insurance – insurance premium assistance provided.

• Additional Insurance (Life, Disability, etc.).

• Paid Time Off.

• 401(k) Retirement Savings Plan & Health Savings Account.

• Various training courses to promote continuous learning.

• Corporate Wellness Program.

• Quarterly travel to Springfield, IL.

• Employee-centric culture emphasizing family and work-life balance.

• Non-profit Fortune Fund supporting education and career awareness in rural communities in India and the United States.