This is a fully remote position, open to applicants in California.

• Lead comprehensive workforce transformation initiatives for Databricks' largest clients.

• Assess existing workforce capabilities, identify necessary changes, develop transformation strategies, and facilitate execution through adoption.

• Manage the entire transformation process from workforce evaluation to capability pathways, operational rhythms, and measurement.

• Oversee 2 to 3 simultaneous engagements encompassing assessments, coached transformations, and deeply integrated projects.

• Create transformation strategies targeting executive, managerial, and individual-contributor organizational tiers.

• Cultivate executive sponsorship with Chief Data Officers, Chief Information Officers, and Chief Human Resource Officers.

• Set up operational rhythms, mentor internal champions, eliminate barriers to adoption, and modify plans as needed.

• Develop human-agent collaboration models, differentiating between human, automated, agent-assisted, and agent-led tasks.

• Define engagement scoping and pricing to guarantee deliverable commercial agreements.

• Transform engagement insights into scalable tools and playbooks.

• Collaborate with technical deployment, AI transformation, and account management teams.

• A minimum of 8 years of experience in leading workforce or organizational transformation within a technology adoption framework.

• Proven track record in implementing transformations and taking ownership of results.

• Experience in engaging with C-suite or VP-level sponsors and driving large-scale technology adoption.

• Proficient in evaluating workflows, pinpointing necessary changes, and designing capability pathways.

• Knowledge of change management, including sponsorship frameworks, adoption cycles, resistance patterns, and developing internal champions.

• Ability to navigate ambiguity and create effective playbooks.

• Experience in commercial discussions, engagement scoping, pricing input, and establishing realistic delivery commitments.

• Familiarity with data and AI platforms as well as the challenges of enterprise adoption.

• A background in professional services, management consulting, or customer success is advantageous.

• Experience in measuring behavioral changes linked to business value is a plus.

• Eligibility for an annual performance bonus.

• Equity opportunities.

• Comprehensive benefits and perks customized to regional requirements.

Data & AI Workforce Transformation Practitioner – Customer Delivery

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