Danish-speaking Customer Support

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide support to users through chat, email, and outbound calls based on project requirements.

• Elevate intricate issues and policy discrepancies to the designated team.

• Collaborate with a global team dedicated to ensuring the safety of millions of users online.

⛳️ Requirements

• Native Danish speaker (C1 level).

• Proficient in English (B2/C1 level).

• Over 1 year of experience in BPO, customer support, content safety, or a comparable position.

• Outstanding written communication skills.

• Capable of multitasking effectively.

• Availability from Monday to Friday, including occasional weekend shifts.

• Willingness to work rotating shifts between 10:00 and 02:00.

• Openness to managing potentially sensitive content.

🏝️ Benefits

• Productivity bonus of up to 15% of your gross salary.

• Comprehensive paid training.

• €200 gross bonus upon completion of training.

• €300 gross loyalty bonus after 7 months of service.

• One flight from any location within Europe to Greece.

• Two weeks of hotel accommodations upon arrival.

• Free support in finding housing in Greece.

• Opportunity to work remotely from any city in Greece.

• 24/7 access to counselors.

• Regular check-ins for support.

• Opportunities for career advancement, such as moving up to Senior Customer Expert.