Danish-speaking Customer Support

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide support to users through chat, email, and outbound calls, based on project requirements.

• Refer intricate cases and policy discrepancies to the relevant team.

• Collaborate as a member of an international team dedicated to ensuring the online safety of millions of users.

⛳️ Requirements

• Native Danish speaker (C1 level).

• Proficient in English (B2/C1 level).

• Over 1 year of experience in BPO, customer support, content safety, or a comparable role.

• Exceptional written communication skills.

• Capability to manage multiple tasks simultaneously.

• Availability from Monday to Friday, with the possibility of occasional weekend shifts.

• Flexibility to work rotating shifts between 10:00 and 02:00.

• Openness to handling potentially sensitive material.

🏝️ Benefits

• Productivity bonus of up to 15% of your gross salary.

• Paid training sessions.

• A gross bonus of €200 upon successful completion of training.

• A gross loyalty bonus of €300 after 7 months of service.

• One flight from any location in Europe to Greece.

• Two weeks of hotel accommodation upon arrival.

• Complimentary assistance in finding housing in Greece.

• The option to work remotely from any city in Greece.

• 24/7 access to counseling services.

• Regular check-ins to support your well-being.

• Opportunities for career advancement.