Danish-speaking Customer Support

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide assistance to users through chat, email, and outbound calls based on project requirements.

• Forward intricate cases and policy discrepancies to the relevant team.

• Collaborate with an international team dedicated to safeguarding millions of users online.

⛳️ Requirements

• Native proficiency in Danish (C1).

• Proficient in English (B2/C1).

• Over 1 year of experience in BPO, customer support, content safety, or a related field.

• Outstanding written communication skills.

• Capable of multitasking effectively.

• Available Monday through Friday, with the possibility of weekend shifts.

• Open to working rotating shifts between 10:00 and 02:00.

• Comfortable managing potentially sensitive content.

🏝️ Benefits

• Productivity bonus of up to 15% of gross salary.

• Compensated training sessions.

• €200 gross bonus upon successful training completion.

• €300 gross loyalty bonus after 7 months of service.

• One flight from any location within Europe to Greece.

• Two weeks of hotel accommodation upon arrival.

• Complimentary assistance with housing in Greece.

• Option to work remotely from any city in Greece.

• 24/7 access to counselors.

• Regular check-ins for support.

• Opportunities for career advancement.