Danish-speaking Customer Support

This is a fully remote position, open to applicants in Greece.

📋 Description

• Assist users through chat, email, and outbound calls, based on the project requirements.

• Refer intricate issues and policy discrepancies to the appropriate department.

• Collaborate with a global team dedicated to ensuring the safety of millions of users online.

⛳️ Requirements

• Native Danish speaker (C1 level).

• Proficient in English (B2/C1 level).

• Over 1 year of experience in BPO, customer support, content safety, or a related field.

• Exceptional written communication skills.

• Capability to handle multiple tasks simultaneously.

• Availability from Monday to Friday, with some weekend shifts as needed.

• Flexibility for rotating shifts between 10:00 and 02:00.

• Openness to manage potentially sensitive content.

🏝️ Benefits

• Performance bonus of up to 15% of gross salary.

• Compensated training sessions.

• €200 gross bonus upon successful completion of training.

• €300 gross loyalty bonus after 7 months of service.

• One round-trip flight from any location in Europe to Greece.

• Two weeks of hotel accommodation upon arrival.

• Complimentary assistance in finding housing in Greece.

• Opportunity to work remotely from any city in Greece.

• 24/7 access to counseling services.

• Regular check-ins for support.

• Defined escalation pathways.

• Opportunities for career advancement, such as progressing to Senior Customer Expert.